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StepChange Debt Charity Reviews

http://www.stepchange.org
Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

2,404

128

18

10

21

2,581

ratings over the past year

Displaying all 19,513 reviews
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
I don't like the condescending approach and I don't appreciate being told I'm spending too much on food after I've given up my car and health insurance already. In fact I don't even want to address my
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StepChange Debt Charity
StepChange Debt Charity
9 years ago
We’re very sorry to hear that you've had an unsatisfactory experience with us, and we’re concerned with what you’ve said. If you would like us to investigate further, the best way to get in touch is via the ‘complaints’ section of our website: http://www.stepchange.org/Legal/Complaintsprocess.aspx Kind regards Laura at StepChange Debt Charity
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Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Brilliant
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Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Excellent no hassle help
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Trusted Customer
9 years ago
Date of purchase: 04/10/2014
I was at my lowest anf felt so alone but stepchange diidnt make me feel ashamed and i felt they were really concerned and took some of the pressure off my shoulders.
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Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Excellent customer service
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Trusted Customer
9 years ago
Date of purchase: 04/10/2014
I was lost and didn't know how to get out of the whole I was in financially. Step Change made it really easy and gave me total piece of mind.
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Trusted Customer
9 years ago
Date of purchase: 04/10/2014
I can not express how much I owe them in solving my circumstances which were not in my control. The Banks have and still are in my opion acting illegally. With out people like Step Change my life wo
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Trusted Customer
9 years ago
Date of purchase: 04/10/2014
I am very grateful to step change for the help.
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Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Most helpful taking some of the stress out of debt
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Trusted Customer
9 years ago
Date of purchase: 23/09/2014
A life line in a very stressful time!
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About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.
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01132970106
123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom
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About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.