Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

StepChange Debt Charity Reviews

http://www.stepchange.org
Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

2,406

128

18

10

21

2,583

ratings over the past year

Displaying all 19,513 reviews
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
The staff are efficient and caring, taking as much time as necessary to help.
0
Share
See full customer review
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
I can now sleep at night. Thank you.
0
Share
See full customer review
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Helpful and quick to put my mind at ease but am finding through some creditors that they still haven't heard from Stepchange with a payment plan; months into it. Have had to contact some creditors my
...
Read all
0
Share
See full customer review
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Well the friendly reliable service i have received has been second to non... Before i contacted step-change i could not sleep and was having letters sent through my door everyday!! Final demands every
...
Read all
0
Share
See full customer review
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Feeling apprehensive at first about contacting StepChange I soon found their help and advice to be very reassuring and made life much easier which. took all the stress and worry away. I would certainl
...
Read all
0
Share
See full customer review
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
They have helped with a problem, and have kept me informed and up to date with all the information I need to deal with my problem.
0
Share
See full customer review
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Very kind, understanding,non judgmental people. Thank you.
0
Share
See full customer review
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Friendly and helpful, they made everything really easy for me and although I was scared to call, they were so professional I didn't feel embarrassed
0
Share
See full customer review
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Very good company sorted all my problems out in a phone call
0
Share
See full customer review
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Step change have helped me a lot & the people I have spoken to have been so helpful & understanding.
0
Share
See full customer review
Not received a review invite?
About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.
Read all
01132970106
123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.