Merchant Logo

StepChange Debt Charity Reviews

Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

2,358

125

18

10

20

2,531

ratings over the past year

Displaying all 19,479 reviews
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
i can sleep at nght
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
We had 47 yr's of good relations with all kinds of creditors with no problems at all, then we had a fire and lost everything we had, we had no way of sorting the remaining debt and receiving all kinds
...
Read all
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
They helped me sort out a debt and im thankfull for it.
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Quick, clear and friendly. They didn't judge and had a grip on my situation . Very helpful.
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
They were sympathetic and listened to me without judging. Took a huge weight off our shoulders.
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
I was so worried about my debts and how I was ever going to afford to live, and when I contacted Step Change they were really supportive and helped me to come to a manageable solution, and their newsl
...
Read all
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Cannot thank all members of staff whom I spoke with and has helped us through a very difficult time. It was a very difficult decision to contacting the charity but they put you at ease with every t
...
Read all
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
fantastic and freindly staff made me feel so much better
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Quick to set up plan but no interest charges frozen, making payment times longer
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Step change advisors are very understanding and extremely helpfull
About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.
Read all
123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.