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StepChange Debt Charity Reviews

Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

2,358

125

18

10

20

2,531

ratings over the past year

Displaying all 19,479 reviews
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
They are a very good company to have, they always keep you up to date on what you are paying towards your debt.
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
You have given us a painless service, everything has been taken care of and we are very pleased
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Let's just say for the first time in 3 years, I felt confident in buying a meal with heart palpitations. Thank you for the respite that you offer
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Early teething problems with one of my creditors but with a few calls to StepChange things seem to have been sorted out now. One of the best decisions I have ever made was in using StepChange.
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Very helpful & reassuring
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
They were so kind and understanding over the phone and explained everything in a clear, understandable manner - NO JARGON! my plan was wet up in a matter of days and I had to do very little and they
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Trusted Customer
9 years ago
Date of purchase: 23/09/2014
helpful, knowledgable, quick and efficient both at enquiry stage and also whilst managing debt plans. Staff are all lovely to talk to. I'm full of praise for the entire team and the way they work
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
I really don't know what I would of done without them we have had a couple of little hiccups on the way with paperwork and things but all in all excellent service with very helpful friendly staff.
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Made our lives so much easier not worrying as much
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
A vital service, compassionate and helpful. However, there were some issues in lenders not having received payment and the processes were not that clearly explained. Alternative options could have b
...
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About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.
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123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom
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About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.