Merchant Logo

StepChange Debt Charity Reviews

Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

2,391

126

18

10

21

2,566

ratings over the past year

Displaying all 19,499 reviews
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
They have helped relieve my problems
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Absolutely excellent service every time I phone about my DMP. Would recommend them to everyone who is struggling with debt as they have completely turn my life around. Thank you so much Step Change.
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Step change was become very helpful and all your queries and issues was dealt quickly
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
The constant genuine support and the attitude of those that you speak to actually encourage you to believe you are doing the right thing in getting help. I felt so ashamed asking for help but Step Cha
...
Read all
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
OUTSTANDNG SERVICE Everyone is always really friendly, helpful, polite and patient. My situation has been sorted out with your help and I cannot find fault.
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Great help and service.
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Helpful, supportive. It takes a lot of courage to ring them up but they are so welcoming it puts you at your ease
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Excellent phone manner. Good communication. A huge weight off my mind.
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Extremely helpful would recommend you to everyone. You have made my life so much easier and less stressful. Thank you
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
What can you say, StepCange they listen!! which is the most amazing help, they cover everything and took control I didn't feel I had to hide from anything, for 2 years I juggled with debt bobbing j
...
Read all
About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.
Read all
123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.