Merchant Logo

StepChange Debt Charity Reviews

Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

2,354

125

18

10

19

2,526

ratings over the past year

Displaying all 19,456 reviews
Trusted Customer
11 months ago
Date of purchase: 01/08/2023
They gave me a lifeline and helped me put my debts in order very very satisfied customer I have recommended step change to others who are also truly grateful helped me breathe again
Trusted Customer
11 months ago
Date of purchase: 01/08/2023
StepChange has been fantastic in all areas of helping me out of my financial problems. I was losing my hairs , but since they took my case on I am no longer having depression and stress. My hairs is
...
Read all
Trusted Customer
11 months ago
Date of purchase: 01/08/2023
Step Change has changed my life, i no longer have to worry about money all the time, i make one monthly affordable payment, every one i have spoken to on the phone has been so supportive and i never f
...
Read all
Trusted Customer
11 months ago
Date of purchase: 01/08/2023
Fantastic and I'm so pleased thank you
Trusted Customer
11 months ago
Date of purchase: 01/08/2023
Excellent no fuss service with helpful and experienced staff. One can palpably feel the financial burden being lifted off one's shoulders. I have now used their help twice in the last 10 years.
Trusted Customer
11 months ago
Date of purchase: 01/08/2023
Everything from start to finish thankyou
Trusted Customer
11 months ago
Date of purchase: 01/08/2023
Helpful advice based on my circumstances. Website makes entering financial and personal details easy then suggests solutions to help. I always felt in control of my choices and each option is well exp
...
Read all
Trusted Customer
11 months ago
Date of purchase: 01/08/2023
Initial I was beside myself with this debt fraud, banks and other agencies washed there hands and I felt depressed and my mental state was really low . I contacted step change and the first person I
...
Read all
Trusted Customer
11 months ago
Date of purchase: 01/08/2023
Great help easy to engsge everything done online took away some of the stress, website easy to use and understand.
Trusted Customer
11 months ago
Date of purchase: 01/08/2023
When I initially registered it was straightforward & I found the staff helpful & friendly. I had to make some changes recently due to change in my circumstances & found doing this on my online account
...
Read all
About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.
Read all
123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.