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StepChange Debt Charity Reviews

Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

2,391

126

18

10

21

2,566

ratings over the past year

Displaying all 19,499 reviews
Trusted Customer
11 months ago
Date of purchase: 01/08/2023
Everything from start to finish thankyou
Trusted Customer
11 months ago
Date of purchase: 01/08/2023
Helpful advice based on my circumstances. Website makes entering financial and personal details easy then suggests solutions to help. I always felt in control of my choices and each option is well exp
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Trusted Customer
11 months ago
Date of purchase: 01/08/2023
Initial I was beside myself with this debt fraud, banks and other agencies washed there hands and I felt depressed and my mental state was really low . I contacted step change and the first person I
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Trusted Customer
11 months ago
Date of purchase: 01/08/2023
Great help easy to engsge everything done online took away some of the stress, website easy to use and understand.
Trusted Customer
11 months ago
Date of purchase: 01/08/2023
When I initially registered it was straightforward & I found the staff helpful & friendly. I had to make some changes recently due to change in my circumstances & found doing this on my online account
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Trusted Customer
11 months ago
Date of purchase: 01/08/2023
Excellent service.. efficient when dealing with my concerns. Always polite and helpful. Thank you
Trusted Customer
11 months ago
Date of purchase: 01/08/2023
Thank you for helping me especially stopping the interest I'm termed to get my dept paid off shame Mt Dad isn't here to see it.
Trusted Customer
11 months ago
Date of purchase: 01/08/2023
Absolutely fantastic response to my problems I now sleep better at night knowing I am on the way to clearing my debts thank you
Trusted Customer
11 months ago
Date of purchase: 01/08/2023
The initial process is daunting but thorough and allows you to review your finances carefully without being too intrusive
Trusted Customer
11 months ago
Date of purchase: 01/08/2023
Always helpful and caring
About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.
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123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom
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About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.