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StepChange Debt Charity Reviews

http://www.stepchange.org
Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

2,396

128

18

10

21

2,573

ratings over the past year

19,509 out of 19,499 reviews
Trusted Customer
11 months ago
Date of purchase: 01/08/2023
When I initially registered it was straightforward & I found the staff helpful & friendly. I had to make some changes recently due to change in my circumstances & found doing this on my online account
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Trusted Customer
11 months ago
Date of purchase: 01/08/2023
Excellent service.. efficient when dealing with my concerns. Always polite and helpful. Thank you
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Trusted Customer
11 months ago
Date of purchase: 01/08/2023
Thank you for helping me especially stopping the interest I'm termed to get my dept paid off shame Mt Dad isn't here to see it.
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Trusted Customer
11 months ago
Date of purchase: 01/08/2023
Absolutely fantastic response to my problems I now sleep better at night knowing I am on the way to clearing my debts thank you
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Trusted Customer
11 months ago
Date of purchase: 01/08/2023
The initial process is daunting but thorough and allows you to review your finances carefully without being too intrusive
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Trusted Customer
11 months ago
Date of purchase: 01/08/2023
Always helpful and caring
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Trusted Customer
11 months ago
Date of purchase: 01/08/2023
Very easy process, helpful staff and has taken a lot of pressure of me.
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Trusted Customer
11 months ago
Date of purchase: 01/08/2023
Absolutely fantastic charity, help people all the time and the telephone handlers are there to help and do exactly that with every detail covered, can’t speak highly enough
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Trusted Customer
11 months ago
Date of purchase: 01/08/2023
They take the awful dread and hopelessness you feel at the thought of your debt and in a calm, relaxed and intelligent way turn it around without making you feel like an absolute idiot. They help you
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Trusted Customer
11 months ago
Date of purchase: 01/08/2023
Step change as been amazing! Really helpful and customer support is always very caring and supportive of your needs. I wish I’d known about them earlier but they have helped me get back on track with
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About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.
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01132970106
123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom
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About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.