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StepChange Debt Charity Reviews

Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

2,356

125

18

10

19

2,528

ratings over the past year

Displaying all 19,456 reviews
Trusted Customer
1 year ago
Date of purchase: 01/07/2023
Step Change has lifted a massive weight off my shoulders and made me feel so much better in myself.
Trusted Customer
1 year ago
Date of purchase: 01/06/2023
Yes when taking it out of your bank account they pay the debt into the a account that doesn’t exist which made me in arrrears with debt then they blocked my account and now can’t even access it can’t
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Trusted Customer
1 year ago
Date of purchase: 01/07/2023
Valued common sense approach
Trusted Customer
1 year ago
Date of purchase: 01/06/2023
All staff I spoke to were very informative and explained everything in great detail.
Trusted Customer
1 year ago
Date of purchase: 01/07/2023
I WOULD NOT BE HERE IF IT WAS,T FOR YOU PLEOPLE.KIND AND SO HELPFUL.AND SORTING MY DEBTS
Trusted Customer
1 year ago
Date of purchase: 01/07/2023
Step change helped me so much to get my finances back on track
Trusted Customer
1 year ago
Date of purchase: 01/07/2023
I turned to Stepchange on recommendation from a friend and they were amazing to deal with. They helped me sort out my debts, offered helped and advice, and the people I spoke to on the helpline were r
...
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Trusted Customer
1 year ago
Date of purchase: 01/07/2023
Excellent. Compassionate people that know their stuff and help people that really need help.
Trusted Customer
1 year ago
Date of purchase: 01/07/2023
They help me when I was in a bed situation to pay my debit
Trusted Customer
1 year ago
Date of purchase: 01/07/2023
They listened to me without judging and have taken the worry and anxiety away regarding my debts, they set a debt payment or management plan, that has helped me deal with the financial situation.
About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.
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123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom
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About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.