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Stephensons Reviews | Customer Reviews Of https://www.feefo.com/reviews/stephensons

WC

West Kirby Football Club

Wirral

8 days ago

Date of purchase: 19/08/2024

What West Kirby Football Club said about Stephensons:

very fast delivery

Product reviews

0

Trusted Customer

10 days ago

Date of purchase: 16/08/2024

Brilliant service. Always helpful and great products

Product reviews

0

MG

Marc Redmile-Gordon

10 days ago

Date of purchase: 21/08/2024

What Marc Redmile-Gordon said about Stephensons:

kind email response, but no compensation / review of sales web-page

Stephensons

9 days ago

Hello, Thank you for leaving your feedback, and we're sorry to hear that the foil you ordered wasn't suitable for your needs. We always strive to share as much information on our products as possible, and although it does state that the foil was 10 microns thick in the product's title on our website, we have seen that this could be made clearer in the description. This has now been updated to make sure it is easily visible. Thank you for bringing this to our attention!

Product reviews

Such a large roll of foil should really be thicker - AND thickness specified clearly at point of sale, not just on invoice (when it is too late).. 3 rolls of foil to find an alternative use for.... th

...

Read all

Stephensons

9 days ago

Hello, Thank you for leaving your feedback, and we're sorry to hear that the foil you ordered wasn't suitable for your needs. We always strive to share as much information on our products as possible, and although it does state that the foil was 10 microns thick in the product's title on our website, we have seen that this could be made clearer in the description. This has now been updated to make sure it is easily visible. Thank you for bringing this to our attention!

0

GA

G D A

argyll

11 days ago

Date of purchase: 16/08/2024

What G D A said about Stephensons:

first class ==========================

Product reviews

0

SW

Steve Williams

Norfolk

19 days ago

Date of purchase: 05/08/2024

What Steve Williams said about Stephensons:

Excellent service - prompt delivery and great communication. We had to return an item and this was dealt with professionally and quickly. Can’t fault the service and will use again.

Product reviews

0

Trusted Customer

23 days ago

Date of purchase: 02/08/2024

all was to my satisfaction

0

Trusted Customer

28 days ago

Date of purchase: 21/07/2024

Lately it happened that there were quite a lot of glassware that they didn't have in stock.

Stephensons

23 days ago

Hi, Thank you for taking the time to leave a review, we appreciate our customers' feedback! We understand that some of the glassware you had ordered were items we didn't currently have in stock, delaying part of your order and we apologise for the inconvenience this caused. We always strive to deliver orders promptly. Unfortunately, there are occasions where we are experiencing delays due to constraints from our suppliers or manufacturers, which is why these items took longer than anticipated to reach you. We are reviewing how we can get more up-to-date information from our manufacturers when these situations arise.

Product reviews

0

Trusted Customer

28 days ago

Date of purchase: 04/08/2024

please see before that delivery was awful!

Product reviews

The glasses are great but the delivery was a nightmare. Promised delivery did not materialise and I stayed in all day for nothing and then second promised date was a repeat of the first and, finally

...

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Stephensons

24 days ago

Hi, Thank you for taking the time to leave your feedback, we're happy to hear you were pleased with the glasses and the service provided by our team. However, we are sorry that the delivery experience caused you any inconvenience. We have raised the issue with our courier service and appreciate you bringing this to our attention.

0

SL

S&A ICES LTD

Croydon

1 month ago

Date of purchase: 01/08/2024

What S&A ICES LTD said about Stephensons:

Brilliant

Product reviews

1

HE

Heatwave

Worcester

1 month ago

Date of purchase: 26/07/2024

What Heatwave said about Stephensons:

Good service . I usually order online and get my products within a day or two

Product reviews

0

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