Hello there,
We're so sorry to hear that there was an issue with the courier and some of the glasses didn't make it there in one piece. While very rare, unfortunately this does sometimes happen during transit. Please rest assured that we will look into the order and remind the courier of the high delivery standards expected.
Regarding the damaged items, would you mind please getting in touch with us on sales@stephensons.com so we can look into this for you. Many thanks!