Dear M,
Thank you for taking the time to leave a review.
I have checked and can view we did receive your email and this was responded to on 20/12/2022 the day after the email was received.
We advised the booking was cancelled online and the booking was cancelled and refunded in full.
Please do bear in mind that this portion of the review is for the web booking service online, and not for the car parking experience. If you experienced no problems with the web bookings service, we would appreciate if you would update your review score to reflect the web booking experience by contacting clicking the link within this email amending the review.
We thank you in advance
The Looking4.com Team