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Sturgess Motor Group Reviews | Customer Service Reviews for https://www.feefo.com/reviews/sturgess-motor-group | Feefo

Displaying all 4,511 reviews

Trusted Customer

10 years ago

Date of purchase: 30/11/2013

The worst experience of buying a car I've had wouldn't advise anyone to buy a car from sturgess I certainly will not be returning!! The sales was very good the cutting off corners to get the car out w

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Sturgess Motor Group

10 years ago

We are sorry to hear of the issues you’ve experienced with the purchase of your Range Rover Sport. As a family business we take a great deal of pride in customer care so it’s very disappointing to discover that we’ve fallen short of your expectations. We’ll investigate the circumstances relating to your issues and report back to you directly. Assuring you of our best intentions at all times. Hayden Julian General Sales Manager

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Trusted Customer

10 years ago

Date of purchase: 08/11/2013

v-good

Sturgess Motor Group

10 years ago

Thank you for your feedback. As a family business, customer satisfaction is of paramount importance to us, and we are pleased that we were able to meet with your expectations. Kind regards Nigel Smith General Manager

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Trusted Customer

10 years ago

Date of purchase: 12/11/2013

Salesman was fine (Niraj), though no real urgency to get the car delivered once we had agreed the sale. Driver who dropped off was OK though no time spent to show me the controls but easy enough to wo

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Sturgess Motor Group

10 years ago

We are sorry to hear of the issues you’ve experienced with the purchase of new Jaguar. As a family business we take a great deal of pride in customer care so it’s very disappointing to discover that we’ve fallen short of your expectations. We’ll investigate the circumstances relating to your issues and report back to you directly. Assuring you of our best intentions at all times. Hayden Julian General Sales Manager

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Trusted Customer

10 years ago

Date of purchase: 06/11/2013

My salesman Martin was great, nice honest guy and always helpful. Love my new car and will defiantly be returning when I'm ready to trade it in :-)

Sturgess Motor Group

10 years ago

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Trusted Customer

10 years ago

Date of purchase: 27/11/2013

I only have comments on the Sturgess sale process which I found to be very professional. The service element is yet to be used but I am confident they will be just as professional.

Sturgess Motor Group

10 years ago

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Trusted Customer

10 years ago

Date of purchase: 22/11/2013

Every contact was highly professional. Superb sales rep' in Andrew Anderson. Will recommend them to family and friends.

Sturgess Motor Group

10 years ago

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Trusted Customer

10 years ago

Date of purchase: 12/11/2013

A friendly approach and very focussed on customer service which I like. Emily who I dealt with was very pleasant to deal with, bearing in mind she was new to the industry I was impressed by the way th

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Sturgess Motor Group

10 years ago

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Trusted Customer

10 years ago

Date of purchase: 30/11/2013

This is the second car I have bought from Sturgess Volvo. The staff are very thoughtful and helpful. They are a local company with a good reputation and do seem to dare about the customer and the prod

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Trusted Customer

10 years ago

Very efficient and friendly people to deal with.

Sturgess Motor Group

10 years ago

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Trusted Customer

10 years ago

Date of purchase: 14/11/2013

Enjoyed the interactons w/the sales and services folks.

Sturgess Motor Group

10 years ago

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Trusted Customer

10 years ago

Date of purchase: 15/11/2013

Sales staff excellent and very helpful

Sturgess Motor Group

10 years ago

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About Sturgess Motor Group

Sturgess Motor Group has a long established history as a leading car dealer in Leicestershire. The company was originally founded in 1897 by Walter E. Sturgess when he set up a small shop in the West End of Leicester manufacturing, selling and servicing bicycles known as W.E. Sturgess & Sons. Since 1897, Sturgess Motor Group has grown to become one of the oldest family-operated motor dealers in the UK and also one of the most respected names in UK motor retailing. With a strong reputation for outstanding customer service in the local community and a reputation as a leading motor retailer in the wider community, Sturgess Motor Group has been a trusted name for more than 120 years. Sturgess Motor Group are not the biggest car dealer in the country and have no intentions of being so. Instead, Sturgess Motor Group strive to maintain a reputation as a professional company dealing in high quality vehicles and delivering exceptional customer service to drivers in Leicestershire.

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01162406504

Austral House, Coventry Road, Leicester, Leicestershire, LE9 6QD, United Kingdom