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SuperCamps Reviews | Customer Service Reviews for https://www.feefo.com/reviews/super-camps-limited | Feefo

Displaying all 1,824 reviews

Trusted Customer

5 years ago

Date of purchase: 11/07/2019

Very different experience than other Supercamps my children have attended. Much more negative approach taken to children. Some staff not polite, and quite a lot of shouting and belittling talk to the

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Rosy

SuperCamps

5 years ago

Thank-you for taking the time to provide your feedback. We are very sorry to hear that you have not had a positive experience of camp this time and we would like to reach out to you to discuss the issues that you had further. If you would like to speak with a member of our customer services team in the mean time, please contact info@supercamps.co.uk or ring 01235 467300.

Product reviews

Trusted Customer

5 years ago

Date of purchase: 28/05/2019

The place was well signposted, efficient check in and check out process and the children very much enjoyed themselves

Alicia

SuperCamps

5 years ago

Thank you for your review of SuperCamps. We are pleased to know that camp ran smoothly and that your kids enjoyed it. We hope to see them again soon!

Product reviews

Trusted Customer

5 years ago

Date of purchase: 30/05/2019

Last time my children attended Supercamps, I complained to Amy about a last minute cancellation of the camp. Apparently this time Amy has been complaining in front of my daughter about my behaviour w

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Rosy

SuperCamps

5 years ago

Thank-you for leaving this feedback. Please be assured that the issue you have raised is undergoing investigation and a member of our customer services team will be in touch. If you would like to contact SuperCamps directly in the mean time, please contact us on 01235 467300 or email info@supercamps.co.uk.

Product reviews

Trusted Customer

5 years ago

Date of purchase: 31/05/2019

The staff made sure the children ate all their food.

Alicia

SuperCamps

5 years ago

Thanks for your review! We're pleased to hear this about our staff! Hope to see you back on camp soon!

Product reviews

Trusted Customer

5 years ago

Date of purchase: 31/05/2019

We've used them several times and would use them again. The staff are lovely and now remember our children. Our only real critique would be that having been 4 or 5 times now, the activities are gett

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Alicia

SuperCamps

5 years ago

Thanks for your feedback. We really value your thoughts on the activities and your comments will certainly be passed on to our operations team to help with activity planning going forward. We would also like to apologise for any miscommunication around locations and would like to reassure you that this will equally be acted upon. We hope to see you back at The Godolphin again soon!

Product reviews

Trusted Customer

5 years ago

Date of purchase: 31/05/2019

My son had a great time. He made lots of friends and was busy with activities each day.

Alicia

SuperCamps

5 years ago

Thanks for this fantastic review! We hope to see you back on camp for more fun at our Cambridge camp this summer!

Product reviews

Trusted Customer

5 years ago

Date of purchase: 31/05/2019

Overall my son enjoyed it, however he had not eaten all day and there was no supervision if kids have eaten or not. So bit more supervision during lunch time would be great.

Alicia

SuperCamps

5 years ago

Thank-you for your feedback. Please be assured that your comments have been passed on to our operations team for investigation and we hope you will be happy for us to get in touch regarding the concerns you have raised shortly. If you would like to discuss this with our customer services team in the mean time, please contact info@supercamps.co.uk or call 01235 457300.

Product reviews

Trusted Customer

5 years ago

Date of purchase: 31/05/2019

We have never used the Supercamp before so this last half term was our first time. My two children absolutely loved it! So many different activities and lovely staff. Thank you so much for making it s

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Rosy

SuperCamps

5 years ago

Thanks for this fantastic feedback! We are so pleased to hear your children enjoyed their time on camp and hope to see them back at Radley College this summer!

Product reviews

Trusted Customer

5 years ago

Date of purchase: 30/05/2019

All the staff are very friendly and approachable. My daughter loves attending super camps

Alicia

SuperCamps

5 years ago

Thank you for your review. We are pleased to hear that your daughter enjoys SuperCamps and look forward to seeing her on camp soon!

Product reviews

Stephanie Gaynord

5 years ago

Date of purchase: 31/05/2019

What Stephanie Gaynord said about SuperCamps:

Only booked 1 day but my 6 year old was upset enough to leave by lunch and it was too young for my 10 year old who didn’t feel it was a good quality camp compared to the usual holiday camps he’s gone

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Rosy

SuperCamps

5 years ago

Hi Stephanie. We are really sorry to hear that your children did not have a positive experience on camp. If you would like to discuss this further with our customer services team, they can be reached on 01235 467300 or at info@supercamps.co.uk .

Product reviews

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About SuperCamps

Super Camps Group

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01235 467300

Unit 15, Eyston Way, One Seebeck Place, Knowlhill, Milton Keynes, Berkshire, MK5 8FR, United Kingdom

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SuperCamps Reviews

Multi ActivityMore reviews of this product (1)View product website

Multi ActivityMore reviews of this product (1)View product website

Multi ActivityOne of my children just told me Amy, one of the leaders, has been badmouthing me in hearing distance of my daughter. This is unprofessional behaviour....More reviews of this product (1)View product website

Multi ActivityThey enjoyed their time and wanted to go back again.More reviews of this product (1)View product website

Multi ActivityLots of fun, but often the same games & activities.More reviews of this product (1)View product website

Multi ActivityMore reviews of this product (1)View product website

Multi ActivityAs mentioned before lunch time supervisionMore reviews of this product (1)View product website

Multi ActivitySwimming sessions were the best for my children.More reviews of this product (1)View product website

Multi Activitythe activity's are well thought outMore reviews of this product (1)View product website

Multi ActivityKids didn’t like it and swimming wasn’t on offer in spite of a pool being availableMore reviews of this product (1)View product website

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