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SuperCamps Reviews | Customer Service Reviews for https://www.feefo.com/reviews/super-camps-limited | Feefo

Displaying all 1,824 reviews

Trusted Customer

5 years ago

Date of purchase: 31/05/2019

Being knew to SuperCamps we were very impressed with the staff on site as they were very attentive to our son’s medical conditions (having asthma and multiple food allergies). And they were very nice

Rosy

SuperCamps

5 years ago

Thank-you for sending SuperCamps this review. We are delighted to hear that you had such a positive experience on camp. We will back at our Duncombe camp for the summer!

Product reviews

Jennifer Bilec

5 years ago

Date of purchase: 31/05/2019

What Jennifer Bilec said about SuperCamps:

It was my son's first time at camp, ever! He is 5, and we were both a little apprehensive. The teachers made it a superb experience. They made sure he was well looked after, had fun, partnered with hi

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Rosy

SuperCamps

5 years ago

Thanks for your great review Jennifer. We know camp can be a little daunting at first for the younger ones so we're glad to hear our camp staff made your son feel welcome. We look forward to seeing you back at The Godolphin camp soon!

Product reviews

Trusted Customer

5 years ago

Date of purchase: 30/05/2019

My children throughly enjoyed their 3 days

Alicia

SuperCamps

5 years ago

Thank you for leaving this great review. We love to hear that kids' experiences were enjoyable at SuperCamps.

Product reviews

Jacqui Camping

5 years ago

Date of purchase: 30/05/2019

What Jacqui Camping said about SuperCamps:

The reason for not giving 5 stars was the huge administrative error of not informing parents of the change of location for the camp. I found out from a notice on the door when I got there - which cau

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Alicia

SuperCamps

5 years ago

Thank you for your feedback. The communication error at Brighton Girls has been reviewed and steps are being taken to improve the process. Please do not hesitate to contact our Customer Service Team on 01235 467300 if you have any further concerns.

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Trusted Customer

5 years ago

Date of purchase: 30/05/2019

Our son always enjoys going to super camps

Alicia

SuperCamps

5 years ago

Thank you for leaving SuperCamps a review. It's great to hear that your son enjoys going to camp!

Product reviews

Alexandra Mitchell

5 years ago

Date of purchase: 31/05/2019

What Alexandra Mitchell said about SuperCamps:

Really friendly staff- felt completely confident in them. My kids couldn’t wait to get there again after day one.

Alicia

SuperCamps

5 years ago

We are delighted that our staff upheld the super level of care that we provide across all camps and we look forward to seeing your kids on camp again soon! Thank you for your review of SuperCamps.

Product reviews

Trusted Customer

5 years ago

Date of purchase: 31/05/2019

I have been a stay at home mum for ever - only recently returning from living in Germany - and have only just started back at work full time. As such I was VERY nervous about how my kids would react t

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Rosy

SuperCamps

5 years ago

Thanks for your feedback. We are sorry to hear that your children did not enjoy their time on camp. We are eager to resolve your issue and are always looking for new ways to improve.If you have time, we would be interested to know a bit more about how your kids got on at camp and what activities they did not enjoy. Our customer services team will therefore be in touch shortly.

Product reviews

Andreia Lucca

5 years ago

Date of purchase: 31/05/2019

What Andreia Lucca said about SuperCamps:

The Camp staff were very friendly. My son had a great time there. The only thing is the first day there were no sign to where to go and the gate was locked so we had to wait 5 min till someone opened.

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Alicia

SuperCamps

5 years ago

Thank you for leaving SuperCamps a review. Your feedback has been passed onto our staff at The St Marylebone C of E School to ensure that the venue is easy to find. We hope to see your son on camp again soon!

Product reviews

Trusted Customer

5 years ago

Date of purchase: 31/05/2019

Camp is good as usual. Lots of activities to fill the day. However the sign-in / sign-out process was rather chaotic with few staff around to speed up the process. There are also inconsistencies on wh

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Rosy

SuperCamps

5 years ago

We really value this important feedback as we are always looking for ways to improve our camps. Your feedback has therefore been passed on to our operations team for reviewing. We hope to see you at our Long Road camp again soon!

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