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SureStore Reviews | Customer Service Reviews for https://www.feefo.com/reviews/surestore | Feefo

Displaying all 970 reviews

Trusted Customer

2 years ago

Date of purchase: 15/08/2022

After a heart attack I was unable to complete my storage plans for several months, throughout that time Emily and Jessie remained in touch to reassure me as soon as I was well enough they would secur

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Jon

SureStore

2 years ago

Thank you for your review of the service provided by Jessie and Emily. If you ever find the trolleys are away being used by other customers, please let our friendly team know and they will always help in any way they can. Thank you again and welcome to SureStore!

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Susan Turner

2 years ago

Date of purchase: 16/08/2022

What Susan Turner said about SureStore:

Both Josh and Luke could not have been more helpful. They both went over and above sorting my storage for me and provided a very good service.

Jon

SureStore

2 years ago

Great to read such lovely feedback Susan, thank you.

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Trusted Customer

2 years ago

Date of purchase: 11/08/2022

Excellent service

Jon

SureStore

2 years ago

Welcome to SureStore!

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Mark Wheeler

Cannock

2 years ago

Date of purchase: 09/08/2022

What Mark Wheeler said about SureStore:

Great communication. Staff were helpful and friendly and explained everything comprehensively. Price, with the 8 week discount, was very competitive. The facilities were superb, clean, cool, lifts and

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Jon

SureStore

2 years ago

Thank you for the kind feedback Mark.

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Natasha Ramsy

2 years ago

Date of purchase: 08/08/2022

What Natasha Ramsy said about SureStore:

Excellent Customer service via Stuart and James. A little pricy but clean and durable lock ups

Jon

SureStore

2 years ago

Thank you Natasha for taking the time to feedback and welcome to SureStore!

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Marion Atkinson

Bury

2 years ago

Date of purchase: 09/08/2022

What Marion Atkinson said about SureStore:

Greeted politely explained what I needed they showed me the size of units explained very clearly their terms and cost options allowed me time to understand they were interested and answered all what i

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Jon

SureStore

2 years ago

That's brilliant feedback for the Bury team Marion, thank you very much.

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Tony Rabbitts

2 years ago

Date of purchase: 11/08/2022

What Tony Rabbitts said about SureStore:

Staff were very helpful and professional. All booked in without any problems. Units are spotless and in very good condition. Access is good

Jon

SureStore

2 years ago

Thank you! Welcome to SureStore!

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Trusted Customer

2 years ago

Date of purchase: 08/08/2022

Very professional and explained all the information, I would definitely recommend. Security on the lock ups is to a very high standard

Jon

SureStore

2 years ago

Wonderful to hear it. Thank you!

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Trusted Customer

2 years ago

Date of purchase: 28/07/2022

Good, staff is cooperative and friendly.

Jon

SureStore

2 years ago

Thank you! Welcome to SureStore!

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Trusted Customer

2 years ago

Date of purchase: 26/07/2022

Excellent customer service. Very friendly staff who will go the extra mile. Would definitely recommend the Bolton branch. My one quibble on pricing is that the quote does not include insurance so it i

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Jon

SureStore

2 years ago

Thank you for your valuable feedback. Welcome to SureStore and thank you for choosing our facility in Bolton. Insurance rates vary across unit sizes and depending on the value being protected, however this ideally should have been made clear at the point you reserved your unit with our team. Thank you again for bringing that to our attention.

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