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SureStore Reviews | Customer Service Reviews for https://www.feefo.com/reviews/surestore | Feefo

Displaying all 971 reviews

Molly Baldwin

2 years ago

Date of purchase: 09/04/2022

What Molly Baldwin said about SureStore:

Steph was excellent every step of the way and so knowledgable about all aspects of the business. Compared to previous experiences with other storage companies, it was a dream.

Jon

SureStore

2 years ago

Wonderful to receive this Molly thank you so much. We know our customers have options when it comes to choosing a self storage solution and this is exactly what we want to hear from the people who choose to come to us. Thank you again!

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Trusted Customer

2 years ago

Date of purchase: 02/04/2022

Some hidden charges, the price you see on the internet is not the price you pay. Insurance is mandatory and costs more than double my buildings and contents insurance. I ended up paying nearly double

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Les Cotterill

2 years ago

Date of purchase: 07/04/2022

What Les Cotterill said about SureStore:

I had no idea what to expect. I made my booking over the phone which meant I could not upload my security details on-line so had to do it by e-mail. Luan was absolutely brilliant in every step of the

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Jon

SureStore

2 years ago

Reviews don't get better than this Les, thank you so much. Luan runs a tight ship, it's been said before! Thank you again.

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Marinela Pavel

2 years ago

Date of purchase: 06/04/2022

What Marinela Pavel said about SureStore:

Very well organized and very friendly staff. Is for the first time I rented a storage unit and I am happy I did it with you. Marinela Pavel

Jon

SureStore

2 years ago

Thank you for choosing SureStore Marinela!

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Trusted Customer

2 years ago

Date of purchase: 02/04/2022

A very secure lock up unit with good security surveillance Unit located on a high level which was accessed via 2 good’s lift’s Using the trolley

Jon

SureStore

2 years ago

Thank you for the kind review. At our brand new facility in Ashton under Lyne we pride ourselves on the secure and safe environment over all 4 floors, plus the easy access using the two lifts. Your feedback is appreciated, thank you again.

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Robert Wakenshaw

2 years ago

Date of purchase: 04/04/2022

What Robert Wakenshaw said about SureStore:

Be up front with charges

Jon

SureStore

2 years ago

Hi Robert, thank you for taking the time to leave this feedback. I am very disappointed to read it. I will be contacting you directly to discuss your experience shortly, and see how I can resolve this for you. Meanwhile, feel free to email me at jon@surestore.co.uk. Thank you. Jon Gardner, Regional Director.

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Richard Winterton

2 years ago

Date of purchase: 06/04/2022

What Richard Winterton said about SureStore:

The whole experience is so easy , luan and Danielle were so professional showed me the units available giving clear prices and how everything works which to be honest is really really professional

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Jon

SureStore

2 years ago

Thank you Mr Winterton for this glowing review. Luan and Danielle are a dream team it has to be said. Thank you again.

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Trusted Customer

2 years ago

Date of purchase: 27/03/2022

Very nice and welcoming both on the phone and in person, really helpful. And the place is spotless! I liked that they played music on every floor. Helps you relax.

Jon

SureStore

2 years ago

Thank you for this. Believe it or not the team members who took care of you when you moved in are both brand new to the brand and the industry itself. This feedback will make their day. Thank you again!

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Trusted Customer

2 years ago

Date of purchase: 26/03/2022

The whole experience was really good. A gentleman called Josh was in attendance and explained how it works as it was my first time using storage. The only reason for not putting 5star is the pricing w

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Jon

SureStore

2 years ago

Thank you for your review. I would be happy to know anything else you would care to share about that last missing star... I can be reached directly on jon@surestore.co.uk if you wish. Thanks again!

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David Bell

2 years ago

Date of purchase: 22/03/2022