Swell uk has amazing customer service, very happy with the service i recieved, verry friendly team and have to highlight Lindsey for helping me out with my requests. Would definitely recommend Swell u
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Product reviews
The one i was sent was very poorly and pretty much dead, contacted customer service and they sent me out a replacement. Great service
Was dead on arrival, contacted customer sevice and recieved a refund.
Arrived pretty much dead, contacted customer service and recieved a replacement plant that was in a very good condition.
Recieved an ok plant, was half dead but quickly recovered ince planted in my aquarium.
Very beautiful plant, happy with purchase.
The original piece i recieved was not to my liking but i contacted customer service to get a replacement. Lindsey the customer service agent was very friendly and helped my with my request very swift
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Was dead on arrival, contacted customer service and recieved a refund.
Arrived pretty much dead, contacted customer service and recieved a new much healthier plant very quickly. Happy overall
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Trusted Customer
14 days ago
Date of purchase: 29/08/2024
speedy delivery good product good price
Product reviews
good product at a good price
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Jacqueline
14 days ago
Date of purchase: 15/08/2024
What Jacqueline said about Swell UK:
Great customer service.
Product reviews
This is the best quality food I’ve purchased to date, consequently the koi are taking a little transition time to get used to it. I hope they will not suffer any fungal infections with the pre / probi
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Kathryn Charlton
County Durham
14 days ago
Date of purchase: 22/08/2024
What Kathryn Charlton said about Swell UK:
Very good service . Very happy with my order and will be using the website again
Product reviews
Arrived in time . Packed very well and very healthy
Arrived on time , packaged very well and very healthy
Arrived on time , packaged very well and very healthy
Arrived on time , packaged very well and very healthy
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Trusted Customer
15 days ago
Date of purchase: 21/08/2024
Very good service straight forward easy to use
Product reviews
Very good item good price works well easy to fit and maintain
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Andre Burridge
Rotherham
15 days ago
Date of purchase: 29/08/2024
What Andre Burridge said about Swell UK:
Service I received was excellent easy to find what you want and fast delivery will be using for all my pond accessories and livestock
Product reviews
Great quality fish easy to find on website and fast and easy delivery
Great quality and fast delivery easy to find what you want on the swell website
Great addition to my pond did not realise I could have fish like this in my pond well explained on website where can go and what to feed
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Kieron
Chorley
15 days ago
Date of purchase: 22/08/2024
What Kieron said about Swell UK:
Ordered first thing in the morning for next day delivery, didn't receive any confirmation so I called them the next day to ensure they had my order (payment had been taken). After being on hold for al
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Product reviews
Great product at a great price, the lights included are great. Filter not so much, it snapped pretty much right away when attaching the filter head. Corner missing on lid is very convenient for feedin
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Works great, nice price. Upgraded from 50w and the energy hasn't gone up too much so no issues
Good price for a decent product, shrimps love them especially my amano, they are a little small for the size of my amano but he still manages to squeeze in
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John Dickerson
15 days ago
Date of purchase: 12/08/2024
What John Dickerson said about Swell UK:
Service was very good. Item was delivered quickly and securely.
Product reviews
The skimmer uses a piece of bio-foam that clogs up very quickly. This means that the filter needs emptying daily so that the flow rate remains reasonably high.
The filter is fiddly to clean primarily
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Philip Benton
15 days ago
Date of purchase: 21/08/2024
What Philip Benton said about Swell UK:
At the moment not very happy as I have only received a part of my order even though the order confirmation stated that everything had been packed into one box. Where is the rest ?
Product reviews
Disapointed in that the pump ***** up a lot of water along with the "debris" in the pond so you have to be very careful ensuring that the nozzle is firmly planted in the debris otherwise you **** up l
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James Whitaker
Andover
15 days ago
Date of purchase: 27/08/2024
What James Whitaker said about Swell UK:
Ages to answer phone also still no return of my money even though the had it back two weeks ago unopened
Product reviews
Wrong pump still haven’t had my money back after 3 weeks since I retuned it unopened
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