Merchant Logo
Rated
Excellent

Adding expertise and value to the resolution of buildings claims.

Service
4.6
/5
Product
4.7
/5

5

4

3

2

1

159

32

12

3

5

211

ratings over the past year

Displaying all 794 reviews
Trusted Customer
3 years ago
Date of purchase: 22/04/2021
TBRN dealt with our claim very efficiently, even during the COVID restrictions, and the result was brilliant!
Product reviews

0
Share
Trusted Customer
3 years ago
Date of purchase: 26/04/2021
Communication was excellent and quick response to ensure repairs carried out. Staff member extremely helpful at all times.
Product reviews

0
Share
Trusted Customer
3 years ago
Date of purchase: 30/04/2021
The contractor turned up on time to assess the damage caused by a home delivery van driver backing into the corner of my garage. He then contacted me about two week's later to confirm a date to come t
...
Read all
Product reviews

0
Share
Trusted Customer
3 years ago
Date of purchase: 19/04/2021
Very good but would have liked more communication but once I voiced my concern this was sorted
Product reviews

0
Share
Trusted Customer
3 years ago
Date of purchase: 19/04/2021
Stars were earned for the good presentation, pleasantness and politeness of the 2 workers involved. Stars were lost for first builder's lack of detail in that the damaged white fascia boarding was no
...
Read all
Product reviews

0
Share
Trusted Customer
3 years ago
Date of purchase: 29/04/2021
Did no follow up to check if everything was OK. Still things that need putting right.
Product reviews

0
Share
MH
Mrs Jackie Hampton
Bradford on Avon
3 years ago
Date of purchase: 21/04/2021
What Mrs Jackie Hampton said about TBRN:
A neighbours Sainsbury’s delivery van damaged my front canopy. I was impressed with the process from contacting the insurance company to them instructing the repair builders and completion of the rep
...
Read all
Product reviews

0
Share
Trusted Customer
3 years ago
Date of purchase: 22/04/2021
Poor, Unfortunately left me with a leak for 6 weeks ,very little communication unless instigated by myself..6 months to fully complete, only a small bathroom!. Was a loyal customer paid my money, bu
...
Read all
Product reviews

0
Share
Trusted Customer
3 years ago
Date of purchase: 19/04/2021
They organised the repair quite quickly, both in getting an estimate and ensuring the work was done in good time.
Product reviews

0
Share
Trusted Customer
3 years ago
Date of purchase: 29/04/2021
Very pleased kept me updated to everything that was going on .and excellent attitude on every telephone conversation
Product reviews

0
Share
About TBRN
At TBRN we provide a specialist property claims handling service, including a panel of fully managed and vetted building contractors for quality reinstatement and repairs. Our people have the expertise and professionalism to deliver excellent customer service and satisfaction, with a single point of contact allocated to navigate and support through each individual claim journey.
Read all
First Floor, 2 Barnston Lane, Moreton, Merseyside, CH46 7TP, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Part of the Treefo initiative
We work with Ecologi to fund tree planting projects in exchange for the reviews collected by TBRN
Why trust Feefo reviews?

About TBRN
At TBRN we provide a specialist property claims handling service, including a panel of fully managed and vetted building contractors for quality reinstatement and repairs. Our people have the expertise and professionalism to deliver excellent customer service and satisfaction, with a single point of contact allocated to navigate and support through each individual claim journey.