Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

TBRN Reviews

http://www.thebuildingrepairnetwork.com
Rated
Excellent

Adding expertise and value to the resolution of buildings claims.

Service
4.6
/5
Product
4.7
/5

5

4

3

2

1

158

32

12

3

5

210

ratings over the past year

Displaying all 793 reviews
Trusted Customer
3 years ago
Date of purchase: 20/01/2021
Never turned up to finish the work. Still trying to sort alterative company with Insurance company
Merchant Logo
Pete Smith
TBRN
3 years ago
I'm sorry that this hasn't been resolved nor your subsequent e-mail actioned. I understand that the contractor was looking to re-attend when the weather had improved but I have asked for an update on the position now.
Merchant Logo
Pete Smith
TBRN
3 years ago
I understand that the contractor has returned and that the office has also spoken with you. Please do let us know (when some drier weather returns) if this has resolved matters.
Product reviews

0
Share
Trusted Customer
3 years ago
Date of purchase: 10/12/2020
Fast response. Helpful staff. Good communictions to keep .me informed on planned work. Excellent contractor carried out a very good job with a lovely personality.
Product reviews

0
Share
Trusted Customer
3 years ago
Date of purchase: 22/01/2021
Very professional &caring
Product reviews

0
Share
MJ
Mr Les Jones
3 years ago
Date of purchase: 15/12/2020
What Mr Les Jones said about TBRN:
Very satisfied/ good quality of work carried out
Product reviews

0
Share
Trusted Customer
3 years ago
Date of purchase: 14/01/2021
Straight forward claim - No problems
Product reviews

0
Share
MC
Mr Royston Carpenter
3 years ago
Date of purchase: 13/01/2021
What Mr Royston Carpenter said about TBRN:
Total lack of communication. ended by doing the work ourselves
Product reviews

0
Share
Trusted Customer
3 years ago
Date of purchase: 22/12/2020
Responding took bit longer than I expected but repair job was quite good.
Product reviews

0
Share
Trusted Customer
3 years ago
Date of purchase: 08/01/2021
The whole process took too long. Even in Covid restrictions March till December is too long
Product reviews

0
Share
Trusted Customer
3 years ago
Date of purchase: 29/12/2020
Communication is the main problem , they don't communicate between them and to the client, and 3 times the contractor went back and forth to my property because of lack of materials needed, the compan
...
Read all
Product reviews

0
Share
Trusted Customer
3 years ago
Date of purchase: 07/01/2021
Good service, delay but due to covid, good customer service.
Product reviews

0
Share
Not received a review invite?
About TBRN
At TBRN we provide a specialist property claims handling service, including a panel of fully managed and vetted building contractors for quality reinstatement and repairs. Our people have the expertise and professionalism to deliver excellent customer service and satisfaction, with a single point of contact allocated to navigate and support through each individual claim journey.
Read all
01519092788
First Floor, 2 Barnston Lane, Moreton, Merseyside, CH46 7TP, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Part of the Treefo initiative
We work with Ecologi to fund tree planting projects in exchange for the reviews collected by TBRN
Learn more about Treefo
Why trust Feefo reviews?

Learn more about Feefo
About TBRN
At TBRN we provide a specialist property claims handling service, including a panel of fully managed and vetted building contractors for quality reinstatement and repairs. Our people have the expertise and professionalism to deliver excellent customer service and satisfaction, with a single point of contact allocated to navigate and support through each individual claim journey.