Hi, thank you for your feedback. I can see we purchased your car over a year ago in April 2018 and the vehicle was paid for on the day at the point of collection. As we are purchasing a vehicle there should not be a reason for debt collectors to ever be involved in any transaction for The Car Buying Group. I read from your review that this may be for another company however should you wish to discuss your experience with us, please feel able to contact me directly, sarah@thecarbuyinggroup.co.uk