Dear Christopher,
Thank you very much for your review. We love hearing from our customers, good or bad, this allows us to improve our offerings.
I can see that you were paid out by one of our partner companies and you are correct they charged an admin fee of £200. This however is nothing to do with the Car Loan Warehouse, our services are 100% free and we charge nothing to our customers. Our objective as a conscientious broker is to find you the very best finance option to suit your needs, I hope we managed this, but if the lender charged a fee, unfortunately it's out of our hands. I would like to think they told you up front about any additional costs, in this case it seems not so I will be following up to ensure other customers are fully informed.
Once again, thank you very much for your custom and we look forward to helping you again in the future for your next purchase.
Kindest regards, Happy motoring!