Merchant Logo

The Cashmere Centre Reviews

Rated
Exceptional
Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

212

25

4

3

2

246

ratings over the past year

Displaying all 2,223 reviews
MC
Mrs Craig
1 year ago
Date of purchase: 07/01/2023
What Mrs Craig said about The Cashmere Centre:
Yes. See below for personal for further comment.
Product reviews

1
Share
ME
Mr Eccles
1 year ago
Date of purchase: 06/01/2023
What Mr Eccles said about The Cashmere Centre:
Returns handled wee.orders I find slight.y difficult as I am no good on sizing
1
Share
MR
Mrs Rushton
1 year ago
Date of purchase: 06/01/2023
What Mrs Rushton said about The Cashmere Centre:
Prompt service. Delivered on time.
Product reviews

0
Share
MS
Miss Somerville
1 year ago
Date of purchase: 08/01/2023
What Miss Somerville said about The Cashmere Centre:
very good!
0
Share
Trusted Customer
1 year ago
Date of purchase: 05/01/2023
Just a simple order, no problem
Product reviews

0
Share
MS
Mrs Still
1 year ago
Date of purchase: 03/01/2023
What Mrs Still said about The Cashmere Centre:
Ordered by phone as I like to talk to somebody re. order. Assistant very helpful. Order arrived with no delays. Very pleased with products, they wash well and some of your cashmere jumpers I have
...
Read all
Merchant Logo
Fay
The Cashmere Centre
1 year ago
Thank you for your lovely feedback and kind words, I have passed on your comments regarding the slash neck jumpers to our designer. Thanks again for taking the time to reply!
1
Share
MR
Miss Richardson
Mold, N. Wales
1 year ago
Date of purchase: 04/01/2023
What Miss Richardson said about The Cashmere Centre:
Great brochure giving illustrations of style, colours and sizes.
Product reviews

1
Share
MG
Mrs Ap Gwynn
1 year ago
Date of purchase: 04/01/2023
What Mrs Ap Gwynn said about The Cashmere Centre:
By ensuring that refunds are dealt with promptly! I’m still waiting although I returned the goods some time ago.
Merchant Logo
Fay
The Cashmere Centre
1 year ago
Dear Mrs Gwynn, We sincerely apologise for the delay with processing your return. We aim to process all refunds and exchanges within 7 working days from the day we recieve it. On this occation we have slightly gone passed that time frame, which is not our usual high standard. Your return was processed yesterday for the sweater and your refund will appear in your account within 1-2 working days. Kind regards Customer Services Cashmere Centre
1
Share
Trusted Customer
1 year ago
Date of purchase: 28/12/2022
I have bought several products from The Cashmere Centre and have always been pleased with their helpful service and the quality of their products.
Product reviews

1
Share
Trusted Customer
1 year ago
Date of purchase: 06/01/2023
Efficient service and good product.
1
Share
About The Cashmere Centre
As ‘The Cashmere Specialists’ we are experts in all things in luxurious cashmere. From sweaters to cardigans, accessories to pashmina, dressing robes to bed socks and much more, there is something for everyone at The Cashmere Centre. Established in 1998 The Cashmere Centre has seen steady growth each year in both the range of products that we stock and the number of customers who buy from us. All the products are designed by us and made in our factories and are therefore exclusive to The Cashmere Centre. We take pride in giving a great service and if you phone us you will get straight through to one of our telephone team (based in North Buckinghamshire) who love and wear cashmere as well, will be able to answer all your colour and sizing questions. And if that’s not enough, at The Cashmere Centre we offer 3 exclusive services; our made to order service enables you to order any sweater or cardigan in any of this seasons colour range; our Re-finishing service will bring back to life any old favourite cashmere sweater that may be looking a bit tired and worn; and finally our specialist repair service can mend small holes in cashmere sweaters, even if they have been made by other suppliers! That is what makes us ‘The Cashmere Specialists’ and the 'Home of the Pashmina'.
Read all
Fernfield Farm, Little Horwood, MK17 0PR, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About The Cashmere Centre
As ‘The Cashmere Specialists’ we are experts in all things in luxurious cashmere. From sweaters to cardigans, accessories to pashmina, dressing robes to bed socks and much more, there is something for everyone at The Cashmere Centre. Established in 1998 The Cashmere Centre has seen steady growth each year in both the range of products that we stock and the number of customers who buy from us. All the products are designed by us and made in our factories and are therefore exclusive to The Cashmere Centre. We take pride in giving a great service and if you phone us you will get straight through to one of our telephone team (based in North Buckinghamshire) who love and wear cashmere as well, will be able to answer all your colour and sizing questions. And if that’s not enough, at The Cashmere Centre we offer 3 exclusive services; our made to order service enables you to order any sweater or cardigan in any of this seasons colour range; our Re-finishing service will bring back to life any old favourite cashmere sweater that may be looking a bit tired and worn; and finally our specialist repair service can mend small holes in cashmere sweaters, even if they have been made by other suppliers! That is what makes us ‘The Cashmere Specialists’ and the 'Home of the Pashmina'.