Dear Mrs Griffin,Thank you so much for taking the time to write such lovely feedback on our cashmere products and our customer service.We love to hear stories from our customers about their Cashmere Centre clothing and how they are enjoyed, especially after 10 years and still looking like new! We pride ourselves on our service and cashmere quality and your lovely feedback has brought us all smiles today, so thank you!From your lovely response it does look like you intended to give us a higher review than a one-star rating, if possible, would you please see if you are able to amend your star rating accordingly otherwise we fear some customers may take your feedback as a bad review which we would certainly like to avoid if possible.Thank you again for your lovely feedback and we wish you many more years of cashmere comfort!Kindest regards,The Cashmere Centre