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The Cashmere Centre Reviews

Rated
Exceptional
Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

212

25

4

3

2

246

ratings over the past year

Displaying all 2,223 reviews
Trusted Customer
5 months ago
Date of purchase: 22/01/2024
Yes I would recommend the service and quality I have had many items from this company ,I have always been happy .
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Mrs Saul
Hereford
6 months ago
Date of purchase: 19/01/2024
What Mrs Saul said about The Cashmere Centre:
I can highly recommend the Cashmere Centre. I have purchased from the Cashmere Centre over several years and have always been delighted with my purchases and their efficient delivery service.
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Trusted Customer
6 months ago
Date of purchase: 15/01/2024
Check garments more carefully as it was disappointing too find flaw after I had worn it & it was expensive enough!
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Fay
The Cashmere Centre
6 months ago
Dear Valued Customer, We are sorry to hear that you are disappointed with the scarf you recently purchased from us. The 2 tone colours are an intentional design feature on the particular scarf that you purchased. However if this is not to your liking, we do have some plain colours available including red, grey and royal blue, which we would be happy to exchange for you. Please do get in touch if you wish to discuss this option either by calling us on 01908 522455 or emailing customer-services@cashmerecentre.com Kind regards Customer Services
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Trusted Customer
6 months ago
Date of purchase: 15/01/2024
Brilliant and friendly
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Trusted Customer
6 months ago
Date of purchase: 13/01/2024
Service fine ,but scarf has a lot of static and very creased
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Trusted Customer
6 months ago
Date of purchase: 12/01/2024
Excellent service
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Trusted Customer
6 months ago
Date of purchase: 15/01/2024
I ordered the scarf for a friend. The package came at the time promised.
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Miss Weegmann
6 months ago
Date of purchase: 10/01/2024
What Miss Weegmann said about The Cashmere Centre:
I have ordered clothing over the years from the Cahmere Centre and have always been pleased by the staff and the quality of the merchandise.
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Trusted Customer
6 months ago
Date of purchase: 12/01/2024
Product ordered and paid for , subsequently told not available, then had to wait a week for a refund
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Fay
The Cashmere Centre
6 months ago
Dear Valued Customer, Thank you for taking the time to leave us a review on your recent purchase of the Maxine 4 Ply Cable Turtle Neck. We can see from Royal Mail Tracking that this item was delivered to you on Saturday 13th January on a Special Delivery Next Day service. We do hope you are pleased with the sweater. I can see that you subsequently ordered our Gina Turtle Neck in February, but unfortunately the size and colour you wanted was no longer available. As we are in our Sale period, stock does become limited and certain sizes and colours start to sell out so we are sorry we could not fulfil that order for you. The refund was processed immediately at our end, however it can take 3-5 working days for funds to appear back in your account, subject to the card issuer, I'm afraid that is out of our control. We appreciate that you have been a valued customer with us for over 10 years so I do hope this does not put you off ordering from us again in the future. Kind regards Customer Services
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Mrs Field
6 months ago
Date of purchase: 09/01/2024
What Mrs Field said about The Cashmere Centre:
Excellent service and quality bed socks
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About The Cashmere Centre
As ‘The Cashmere Specialists’ we are experts in all things in luxurious cashmere. From sweaters to cardigans, accessories to pashmina, dressing robes to bed socks and much more, there is something for everyone at The Cashmere Centre. Established in 1998 The Cashmere Centre has seen steady growth each year in both the range of products that we stock and the number of customers who buy from us. All the products are designed by us and made in our factories and are therefore exclusive to The Cashmere Centre. We take pride in giving a great service and if you phone us you will get straight through to one of our telephone team (based in North Buckinghamshire) who love and wear cashmere as well, will be able to answer all your colour and sizing questions. And if that’s not enough, at The Cashmere Centre we offer 3 exclusive services; our made to order service enables you to order any sweater or cardigan in any of this seasons colour range; our Re-finishing service will bring back to life any old favourite cashmere sweater that may be looking a bit tired and worn; and finally our specialist repair service can mend small holes in cashmere sweaters, even if they have been made by other suppliers! That is what makes us ‘The Cashmere Specialists’ and the 'Home of the Pashmina'.
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Fernfield Farm, Little Horwood, MK17 0PR, United Kingdom
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About The Cashmere Centre
As ‘The Cashmere Specialists’ we are experts in all things in luxurious cashmere. From sweaters to cardigans, accessories to pashmina, dressing robes to bed socks and much more, there is something for everyone at The Cashmere Centre. Established in 1998 The Cashmere Centre has seen steady growth each year in both the range of products that we stock and the number of customers who buy from us. All the products are designed by us and made in our factories and are therefore exclusive to The Cashmere Centre. We take pride in giving a great service and if you phone us you will get straight through to one of our telephone team (based in North Buckinghamshire) who love and wear cashmere as well, will be able to answer all your colour and sizing questions. And if that’s not enough, at The Cashmere Centre we offer 3 exclusive services; our made to order service enables you to order any sweater or cardigan in any of this seasons colour range; our Re-finishing service will bring back to life any old favourite cashmere sweater that may be looking a bit tired and worn; and finally our specialist repair service can mend small holes in cashmere sweaters, even if they have been made by other suppliers! That is what makes us ‘The Cashmere Specialists’ and the 'Home of the Pashmina'.