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Fenetic Wellbeing Reviews

Rated
Exceptional
Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

207

27

1

2

2

239

ratings over the past year

238 out of 2,806 reviews
Time:
Past year
DW
David Walders
15 hours ago
Date of purchase: 08/08/2024
What David Walders said about Fenetic Wellbeing:
Great service very helpful and kept me informed about the delivery.
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Trusted Customer
3 days ago
Date of purchase: 05/08/2024
I bought the scooter for my wife, who unfortunately became very ill before it arrived and was unable to use it. I returned it to Fenetic - their staff were very understanding and helpful.
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Trusted Customer
3 days ago
Date of purchase: 05/08/2024
Chair installed by delivery driver but he didnt cut the tie cord underneath & the power connector pulled apart when the chair was tilted forward
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Trusted Customer
5 days ago
Date of purchase: 01/08/2024
Ordered from their website and I made a mistake when claiming VAT exemption - contacted customer services and it was sorted out straight away - very responsive and helpful. The wheelchair was delivere
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Natalie
Fenetic Wellbeing
1 day ago
Good afternoon, thank you for taking the time to post this brilliant review! I am thrilled to hear that you are happy with our service, and that any mix up was sorted our promptly for you. Providing our customers with excellent service is something we always strive for. We also have an expectation of our couriers to provide an efficient delivery service and ensure all items are delivered to our customers as quickly as possible, so I am pleased to hear that they met our expectations here. If there is anything that we can help with in the future then please do not hesitate to contact us on 0800 567 7618. Best wishes, Emma.
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Stan Staite
5 days ago
Date of purchase: 02/08/2024
What Stan Staite said about Fenetic Wellbeing:
V good. Delivery was fast
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Natalie
Fenetic Wellbeing
1 day ago
Good afternoon, thank you for posting this kind review! I am thrilled to hear that you are happy with our service, as providing our customers with excellent customer service is something that we pride ourselves on. We also have an expectation of our couriers to provide an efficient delivery service and ensure all items are delivered to our customers as quickly as possible, so I am pleased to hear that they met our expectations here. If there is anything that we can do to assist in the future then please contact us on 0800 567 7618. Best wishes, Emma.
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Trusted Customer
9 days ago
Date of purchase: 30/07/2024
Very helpful company in aiding us to find a replacement part for a wheelchair.
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Natalie
Fenetic Wellbeing
4 days ago
Good afternoon, thank you for posting this glowing review! Providing excellent service for our customers is something that we pride ourselves on, and I am thrilled to hear that you have had this experience with us. We are always happy to help so please do let me know if there is anything that we can assist with in the future. Best wishes, Emma.
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Michelle
Long Eaton
10 days ago
Date of purchase: 29/07/2024
What Michelle said about Fenetic Wellbeing:
Received very quickly Thankyou very much
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Natalie
Fenetic Wellbeing
3 days ago
Good morning, thank you for taking the time to leave this brilliant feedback! I am thrilled to hear that you are happy with our service, as providing our customers with excellent customer service is something that we pride ourselves on. We also have an expectation of our couriers to provide an efficient delivery service and ensure all items are delivered to our customers as quickly as possible, so I am pleased to hear that they met our expectations here. If there is anything that we can do to assist in the future then please contact us on 0800 567 7618. Best wishes, Emma.
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James Hilsden
London
17 days ago
Date of purchase: 22/07/2024
What James Hilsden said about Fenetic Wellbeing:
Excellent service,well pleased ,
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Natalie
Fenetic Wellbeing
16 days ago
Good morning, thank you for posting this lovely review! We always strive to provide excellent service for all of our customers, so I am thrilled to hear that we were successful here! It is also good to hear that you are happy with the rollator. If there is anything that we can assist with in the future then please do contact us on 0800 567 7618. Best wishes, Emma.
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Trusted Customer
17 days ago
Date of purchase: 22/07/2024
Prompt delivery
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Natalie
Fenetic Wellbeing
17 days ago
Good morning, thank you for leaving us this 5 star review! We always strive to provide excellent service to all of our customers, so I am thrilled to see that we were successful here. I am also pleased to hear that the wheelchair was delivered to you promptly as this is also one of our goals. If there is anything that we can assist with in the future then please do not hesitate the contact us on 0800 567 7618. Best wishes, Emma.
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Michael Free
Cambridge
20 days ago
Date of purchase: 19/07/2024
What Michael Free said about Fenetic Wellbeing:
Excellent from start to finish. Helpful sales lady had the very size and colour I wanted and delivery was on time with no damage to the shipping box.
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Natalie
Fenetic Wellbeing
17 days ago
Good morning, thank you for taking the time to leave us this positive review! I am thrilled to hear that you are happy with the service that we provided, as excellent customer service is something that we pride ourselves on. I am also pleased to hear that we managed to find a rollator that was a good fit for yourself, and that it was delivered to you promptly, as this is another one of our goals. Please do not hesitate to contact us on 0800 567 7618 if there is anything that we can assist with in the future. Best wishes, Emma.
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About Fenetic Wellbeing
The Fenetic Trading Company is an online healthcare company which specialises in Wheelchairs, Walking Aids and Rise and Recliner chairs. We have over 22,000 positive reviews on eBay and over 8,000 on Amazon, we are a very customer service friendly company.
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Healthcare House, Snaygil Industrial Estate, Skipton, West Yorkshire, BD23 2QR, United Kingdom
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About Fenetic Wellbeing
The Fenetic Trading Company is an online healthcare company which specialises in Wheelchairs, Walking Aids and Rise and Recliner chairs. We have over 22,000 positive reviews on eBay and over 8,000 on Amazon, we are a very customer service friendly company.