Merchant Logo

Fenetic Wellbeing Reviews

Rated
Exceptional
Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

206

28

2

2

2

240

ratings over the past year

Displaying all 2,816 reviews
DO
Dorothy
8 years ago
Date of purchase: 21/07/2016
What Dorothy said about Fenetic Wellbeing:
Very good
Product reviews

0
Share
CO
colin
8 years ago
Date of purchase: 19/07/2016
What colin said about Fenetic Wellbeing:
Exelent service and very good quality product. Very pleased and would use this co. again
Product reviews
0
Share
LI
Liz
Somerset.
8 years ago
Date of purchase: 18/07/2016
What Liz said about Fenetic Wellbeing:
Excellent helpful and most importantly, honest, phone conversation in advance of ordering. Easy ordering (but do remember or check the free one year guarantee box) and amazingly rapid delivery. Look
...
Read all
1
Share
PE
Penny
Milton Keynes
8 years ago
Date of purchase: 16/07/2016
What Penny said about Fenetic Wellbeing:
I received no email about my order, was told delivery would be between 9-5, chair didn't turn up till 18.50! No communication about it being delivered late, took the whole day off and with the time it
...
Read all
Merchant Logo
Tom
Fenetic Wellbeing
8 years ago
Hi Penny,        

Thank you for the feedback. I am sorry to hear about the problems you have experienced.     

A confirmation email was sent to the email address you provided to us and  phone conversation was had  to determine which day would be suitable for you to receive the chair. Our customer service team do specify that the chair can be delivered between 9am - 6pm by TNT the courier service.       

We made the tracking number and phone number for TNT available to you. On occasion it has been known that TNT drivers can run       over time, this unfortunately is to a degree out of our hands and I do apologise on their behalf for that. I am also sorry you had issues with the phones we will certainly look into this.   

Please let me know if there is anyway I can assist you further.    Many thanks, Tom
Product reviews

0
Share
RO
ROGER
CARDIFF
8 years ago
Date of purchase: 16/07/2016
What ROGER said about Fenetic Wellbeing:
I purchased a cushion for a wheelchair, it is most comfortable and lifts me to a more convenient height to move the wheels, the service was first class and prompt, I shall be buying from this company
...
Read all
Product reviews
0
Share
GE
George
Sheffield
8 years ago
Date of purchase: 09/07/2016
What George said about Fenetic Wellbeing:
Service and product excellant
Product reviews
0
Share
Trusted Customer
8 years ago
Date of purchase: 14/07/2016
Exceptional service. The wheelchair I had ordered had been damaged in transit and they very quickly arranged for a replacement to be delivered and the damaged one collected
0
Share
GL
Gerard Lynch
Buckley
8 years ago
Date of purchase: 14/07/2016
What Gerard Lynch said about Fenetic Wellbeing:
Faultless in every respect, the item price, the ease of ordering and the speed of delivery. We have been researching for this item over a period of many weeks but when it came to buying it we felt it
...
Read all
Product reviews

0
Share
JE
Jennifer
Cambridgeshire
8 years ago
Date of purchase: 13/07/2016
What Jennifer said about Fenetic Wellbeing:
Excellent service, excellent products
Product reviews

0
Share
PA
Pauline
Devon
8 years ago
Date of purchase: 01/07/2016
What Pauline said about Fenetic Wellbeing:
Arrived quickly, one wheel was damaged in post, contacted customer services and sent photo of damaged wheel. No problems at all, new wheel sent in post promptly. Satisfied customer. Thank you
Product reviews

0
Share
About Fenetic Wellbeing
The Fenetic Trading Company is an online healthcare company which specialises in Wheelchairs, Walking Aids and Rise and Recliner chairs. We have over 22,000 positive reviews on eBay and over 8,000 on Amazon, we are a very customer service friendly company.
Read all
Healthcare House, Snaygil Industrial Estate, Skipton, West Yorkshire, BD23 2QR, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Fenetic Wellbeing
The Fenetic Trading Company is an online healthcare company which specialises in Wheelchairs, Walking Aids and Rise and Recliner chairs. We have over 22,000 positive reviews on eBay and over 8,000 on Amazon, we are a very customer service friendly company.