Excellent thank you. Makes it easier for me to get about.
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colin
8 years ago
Date of purchase: 19/07/2016
What colin said about Fenetic Wellbeing:
Exelent service and very good quality product. Very pleased and would use this co. again
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Liz
Somerset.
8 years ago
Date of purchase: 18/07/2016
What Liz said about Fenetic Wellbeing:
Excellent helpful and most importantly, honest, phone conversation in advance of ordering. Easy ordering (but do remember or check the free one year guarantee box) and amazingly rapid delivery.
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Penny
Milton Keynes
8 years ago
Date of purchase: 16/07/2016
What Penny said about Fenetic Wellbeing:
I received no email about my order, was told delivery would be between 9-5, chair didn't turn up till 18.50! No communication about it being delivered late, took the whole day off and with the time it
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Tom
Fenetic Wellbeing
8 years ago
Hi Penny,
Thank you for the feedback. I am sorry to hear about the problems you have experienced.
A confirmation email was sent to the email address you provided to us and phone conversation was had to determine which day would be suitable for you to receive the chair. Our customer service team do specify that the chair can be delivered between 9am - 6pm by TNT the courier service.
We made the tracking number and phone number for TNT available to you. On occasion it has been known that TNT drivers can run over time, this unfortunately is to a degree out of our hands and I do apologise on their behalf for that. I am also sorry you had issues with the phones we will certainly look into this.
Please let me know if there is anyway I can assist you further. Many thanks, Tom
Product reviews
The chair that i purchased is a great help for me, the lift motion to a near stand position is marvalous. Being able to lay flat when my hips and back are really playing up is such a relief.
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ROGER
CARDIFF
8 years ago
Date of purchase: 16/07/2016
What ROGER said about Fenetic Wellbeing:
I purchased a cushion for a wheelchair, it is most comfortable and lifts me to a more convenient height to move the wheels, the service was first class and prompt, I shall be buying from this company
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George
Sheffield
8 years ago
Date of purchase: 09/07/2016
What George said about Fenetic Wellbeing:
Service and product excellant
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Trusted Customer
8 years ago
Date of purchase: 14/07/2016
Exceptional service. The wheelchair I had ordered had been damaged in transit and they very quickly arranged for a replacement to be delivered and the damaged one collected
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Gerard Lynch
Buckley
8 years ago
Date of purchase: 14/07/2016
What Gerard Lynch said about Fenetic Wellbeing:
Faultless in every respect, the item price, the ease of ordering and the speed of delivery. We have been researching for this item over a period of many weeks but when it came to buying it we felt it
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Product reviews
The speed of the delivery was astonishing, the order process coil pant have been easier and the price was more than competitive.
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Jennifer
Cambridgeshire
8 years ago
Date of purchase: 13/07/2016
What Jennifer said about Fenetic Wellbeing:
Excellent service, excellent products
Product reviews
Ramp excellent value, gives more freedom
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Pauline
Devon
8 years ago
Date of purchase: 01/07/2016
What Pauline said about Fenetic Wellbeing:
Arrived quickly, one wheel was damaged in post, contacted customer services and sent photo of damaged wheel. No problems at all, new wheel sent in post promptly. Satisfied customer. Thank you
The Fenetic Trading Company is an online healthcare company which specialises in Wheelchairs, Walking Aids and Rise and Recliner chairs. We have over 22,000 positive reviews on eBay and over 8,000 on Amazon, we are a very customer service friendly company.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Fenetic Trading Company is an online healthcare company which specialises in Wheelchairs, Walking Aids and Rise and Recliner chairs. We have over 22,000 positive reviews on eBay and over 8,000 on Amazon, we are a very customer service friendly company.