Not enough stock held of the item I wanted so I had to buy a substitute which was more expensive
Product reviews
It’s what I wanted, I’ve bought it before.
Bought as a present no further comment
Bought as a Christmas present
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Artur Mulaj
IG8 8eq
11 months ago
Date of purchase: 19/09/2023
What Artur Mulaj said about The Fragrance Shop:
The customer service was very rude, not helpful it was my first time coming to you shop and I will never come back to your store again
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Trusted Customer
11 months ago
Date of purchase: 19/09/2023
I was served by the store manger from birmingham and he was so helpful gave me many options that he thought was best for the presents I was buying , they turned out very happy with the choices! Very h
...
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Product reviews
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Ken jenkinsa a
Marlborough
11 months ago
Date of purchase: 19/09/2023
What Ken jenkinsa a said about The Fragrance Shop:
Brilliant service. Very helpful and knowledgeable and guided me to the fragrance I needed
Product reviews
Very fresh and fragrant and king lasting
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Trusted Customer
11 months ago
Date of purchase: 19/09/2023
No good service
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KA
K Asante
Mitcham
11 months ago
Date of purchase: 19/09/2023
What K Asante said about The Fragrance Shop:
The staff were extremely helpful given that I was not sure what I wanted. I will certainly recommend them
Product reviews
Exactly suits my purposes
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JC
jamie cridland
Walton on Thames
11 months ago
Date of purchase: 19/09/2023
What jamie cridland said about The Fragrance Shop:
They was very helpful and polite I'll definitely use again and recommend too friends and family
Product reviews
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SueD
Dorking
11 months ago
Date of purchase: 19/09/2023
What SueD said about The Fragrance Shop:
Very helpful, ordered an item not held in store to be delivered to me, with membership discount
Product reviews
Tried a couple of newer fragrance samples in store but decided to stick with Ysatis
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Trusted Customer
11 months ago
Date of purchase: 19/09/2023
The assistants were so helpful and patient, knowledgeable and friendly it was a pleasure to buy from them
Product reviews
It suited my needs and smelt nice
It was a new perfume for me and suited my needs
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Trusted Customer
11 months ago
Date of purchase: 18/09/2023
The lady at the counter was knowledgeable and gave me a demonstration how to refill the aftershave from a bottle. At the end of the demonstration I bought two refills.
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.