Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

The Fragrance Shop Reviews

https://www.thefragranceshop.co.uk
Rated
Excellent
Service
4.7
/5
Product
4.8
/5

5

4

3

2

1

6,323

664

174

80

237

7,478

ratings over the past year

Displaying all 236,923 reviews
Trusted Customer
11 months ago
Date of purchase: 26/09/2023
The website page kept freezing...so I went to the store.The staff member was very kind and I was happy to buy my perfume at Braehead. I get very anxious in shops and the staff member have me time to
...
Read all
Product reviews

0
Share
Trusted Customer
11 months ago
Date of purchase: 26/09/2023
The employee was very friendly and helpful in finding the right perfume for me based on my desired perfume description.
Product reviews

0
Share
Trusted Customer
11 months ago
Date of purchase: 26/09/2023
The assistant was polite, friendly and helpful in finding what I was looking for at a price that was right for me.
Product reviews

0
Share
Trusted Customer
11 months ago
Date of purchase: 26/09/2023
The staff in store were very helpful even after dealing with an extremely challenging customer before me!! Well done them!!
0
Share
Trusted Customer
11 months ago
Date of purchase: 23/09/2023
Website easy to navigate happy days
Product reviews

0
Share
AA
Aliyat Adeyemi
London
11 months ago
Date of purchase: 23/09/2023
What Aliyat Adeyemi said about The Fragrance Shop:
I gave 5* because the website is reliable and efficient and trustworthy
Product reviews

0
Share
JW
Jay Williams
11 months ago
Date of purchase: 23/09/2023
What Jay Williams said about The Fragrance Shop:
Offer a much better after sale service
Product reviews

0
Share
Trusted Customer
11 months ago
Date of purchase: 26/09/2023
Good quick efficient very helpful would really help if prices were displayed on shelves.
Product reviews

0
Share
Trusted Customer
11 months ago
Date of purchase: 26/09/2023
Staff should know more about how to handle payment via different mediums such as ClearPay and not decide for the customer
Product reviews

0
Share
MM
Mrs A m
11 months ago
Date of purchase: 25/09/2023
What Mrs A m said about The Fragrance Shop:
i often use the shop when im in blackpool staff arw lovely and very helpful will use again next time im down also use the one in glasgow
Product reviews

1
Share
Not received a review invite?
About The Fragrance Shop
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.
Read all
01618487111
Churchill Point, Lake Edge Green, Trafford Park Road, Manchester, Lancashire, M17 1BL, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About The Fragrance Shop
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.