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The Fragrance Shop Reviews

https://www.thefragranceshop.co.uk
Rated
Excellent
Service
4.7
/5
Product
4.8
/5

5

4

3

2

1

6,307

661

175

80

235

7,458

ratings over the past year

Displaying all 236,944 reviews
Trusted Customer
1 year ago
Date of purchase: 25/08/2023
Very informative lady who served me. Friendly ladies and gave a warm welcome.
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Emily H
The Fragrance Shop
1 year ago
Thank you for your positive review. We are so pleased that you were happy with the service you received and would like to thank you for shopping with The Fragrance Shop. Kind Regards, Tom @ TFS
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welwiz .
1 year ago
Date of purchase: 25/08/2023
What welwiz . said about The Fragrance Shop:
I wasn't sure of what perfume I wanted I just knew I wanted a sweet aroma to the perfume - it was a gift for my girlfriend. I was assisted with my choice by a patient and very helpful and knowledgeab
...
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Emily H
The Fragrance Shop
1 year ago
Thank you for your positive review. We are so pleased that you were happy with the service you received and would like to thank you for shopping with The Fragrance Shop. Kind Regards, Tom @ TFS
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YE
y e
DERBY
1 year ago
Date of purchase: 25/08/2023
What y e said about The Fragrance Shop:
Great staff Really helpful Bought one of their recommendations.
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Emily H
The Fragrance Shop
1 year ago
Thank you for your positive review. We pride ourselves in delivering outstanding service to our customers, so this is great to hear. Kind Regards, Tom @ TFS
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Trusted Customer
1 year ago
Date of purchase: 25/08/2023
Sales assistant was very knowledgeable and extremely helpful, a credit to your company.
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Emily H
The Fragrance Shop
1 year ago
Thank you so much for your positive review. I am really pleased to hear about the great service you received in store. Thank you once again for shopping with The Fragrance Shop. We really hope to see you again soon. Kind Regards, Tom @ TFS
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; Felicity ;
Plymouth
1 year ago
Date of purchase: 25/08/2023
What ; Felicity ; said about The Fragrance Shop:
Great service very helpful staff
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Emily H
The Fragrance Shop
1 year ago
Thank you so much for your positive review. I am really pleased to hear about the great service you received in store. Thank you once again for shopping with The Fragrance Shop. We really hope to see you again soon. Kind Regards, Tom @ TFS
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Trusted Customer
1 year ago
Date of purchase: 25/08/2023
Because of the helpful and knowledgeable lady that served us. She is friendly and makes it easy to shop.
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Emily H
The Fragrance Shop
1 year ago
Thank you so much for your positive review. I am really pleased to hear about the great service you received in store. Thank you once again for shopping with The Fragrance Shop. We really hope to see you again soon. Kind Regards, Tom @ TFS
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KB
Karen Brown
1 year ago
Date of purchase: 22/08/2023
What Karen Brown said about The Fragrance Shop:
The description said it is a spray bottle, my son unwrapped it to find not a spray but splash bottle. If i had known this i wouldn't of purchased. The description on your website needs correcting.
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Emily H
The Fragrance Shop
1 year ago
Thank you for your recent review. I am truly sorry to hear about the issues you have experienced with your order. This is certainly not the level of service we would expect you to receive. This description error has been forwarded to our web team who will edit this shortly. If you require any help with anything else, please let us know. I am again very sorry for the issues you experienced. Kind Regards, Tom @ TFS
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Trusted Customer
1 year ago
Date of purchase: 25/08/2023
Very helpful assistants and efficient
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Emily H
The Fragrance Shop
1 year ago
Thank you so much for your positive review. I am really pleased to hear about the great service you received in store. Thank you once again for shopping with The Fragrance Shop. We really hope to see you again soon. Kind Regards, Tom @ TFS
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Mr liam chew
Gretna
1 year ago
Date of purchase: 25/08/2023
What Mr liam chew said about The Fragrance Shop:
Walked in at 5 o’clock on the eve of my partners birthday not having a clue what to buy her and the staff helped me picked the perfect gift
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Emily H
The Fragrance Shop
1 year ago
Thank you so much for your positive review. I am really pleased to hear about the great service you received in store. Thank you once again for shopping with The Fragrance Shop. We really hope to see you again soon. Kind Regards, Tom @ TFS
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JO
J O
1 year ago
Date of purchase: 25/08/2023
What J O said about The Fragrance Shop:
Assistant was very friendly and helpful.
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Emily H
The Fragrance Shop
1 year ago
Thank you so much for your positive review. I am really pleased to hear about the great service you received in store. Thank you once again for shopping with The Fragrance Shop. We really hope to see you again soon. Kind Regards, Tom @ TFS
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About The Fragrance Shop
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.
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01618487111
Churchill Point, Lake Edge Green, Trafford Park Road, Manchester, Lancashire, M17 1BL, United Kingdom
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About The Fragrance Shop
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.