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The Fragrance Shop Reviews

https://www.thefragranceshop.co.uk
Rated
Excellent
Service
4.7
/5
Product
4.8
/5

5

4

3

2

1

6,307

661

175

80

235

7,458

ratings over the past year

Displaying all 236,944 reviews
Trusted Customer
1 year ago
Date of purchase: 23/08/2023
The young man Daniel who attended to me was very patient. I was looking for a perfume but couldn't remember its name. Eventually we got it and I purchased it. He didn't make me feel stupid or try to r
...
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Emily H
The Fragrance Shop
1 year ago
Thank you so much for your positive review. I am really pleased to hear about the great service you received in store with Daniel. Thank you once again for shopping with The Fragrance Shop. We really hope to see you again soon. Kind Regards, Tom @ TFS
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Trusted Customer
1 year ago
Date of purchase: 23/08/2023
Brilliant service :)
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Emily H
The Fragrance Shop
1 year ago
Thank you for your positive review. We are so pleased that you were happy with the service you received and would like to thank you for shopping with The Fragrance Shop. Kind Regards, Tom @ TFS
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FM
frank mumby
1 year ago
Date of purchase: 22/08/2023
What frank mumby said about The Fragrance Shop:
Very pleasant.great advise on products
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Emily H
The Fragrance Shop
1 year ago
Thank you for your positive review. We are so pleased that you were happy with the service you received and would like to thank you for shopping with The Fragrance Shop. Kind Regards, Tom @ TFS
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Trusted Customer
1 year ago
Date of purchase: 22/08/2023
Lovely staff and very helpful.
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Emily H
The Fragrance Shop
1 year ago
Thank you for your positive review. We are so pleased that you were happy with the service you received and would like to thank you for shopping with The Fragrance Shop. Kind Regards, Tom @ TFS
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KJ
Karenl Woodstock-Jones
Dorset
1 year ago
Date of purchase: 19/08/2023
What Karenl Woodstock-Jones said about The Fragrance Shop:
The website was clear and easy to navigate from selecting products to choices of payment and checkout processes.
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Emily H
The Fragrance Shop
1 year ago
Thank you for your recent feedback. I am really pleased to learn that you found the website easy to navigate and have enjoyed your recent experience with us. I hope you are pleased with the purchase. Thank you again for shopping with The Fragrance Shop. Kind Regards, Tom @ TFS
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Trusted Customer
1 year ago
Date of purchase: 22/08/2023
She was knowledgeable and attentive, helped me make the right choices.
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Emily H
The Fragrance Shop
1 year ago
Thank you for your recent review and comments regarding your store visit. It’s great to hear the level of service you have had has lived to its expectations and we are truly happy that you have had a great journey with us so far. We look forward to seeing you in store again soon. Kind Regards, Tom @ TFS
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Trusted Customer
1 year ago
Date of purchase: 22/08/2023
Very nice young lady and very helpful.
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Emily H
The Fragrance Shop
1 year ago
Thank you so much for your positive review. I am really pleased to hear about the great service you received in store. Thank you once again for shopping with The Fragrance Shop. We really hope to see you again soon. Kind Regards, Tom @ TFS
Product reviews

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MD
Mrs d d
Liverpool
1 year ago
Date of purchase: 22/08/2023
What Mrs d d said about The Fragrance Shop:
The shop assistant was brilliant and really knowledgeable
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Emily H
The Fragrance Shop
1 year ago
Thank you for your recent review and comments regarding your store visit. It’s great to hear the level of service you have had has lived to its expectations and we are truly happy that you have had a great journey with us so far. We look forward to seeing you in store again soon. Kind Regards, Tom @ TFS
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Trusted Customer
1 year ago
Date of purchase: 22/08/2023
Tge young ladies were very polite and helpful. The shop had exactly what U wanted. Great gift wrapping too!
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Emily H
The Fragrance Shop
1 year ago
Thank you so much for your positive review. I am really pleased to hear about the great service you received in store. Thank you once again for shopping with The Fragrance Shop. We really hope to see you again soon. Kind Regards, Tom @ TFS
Product reviews

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Trusted Customer
1 year ago
Date of purchase: 19/08/2023
Horrible customer service
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About The Fragrance Shop
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.
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01618487111
Churchill Point, Lake Edge Green, Trafford Park Road, Manchester, Lancashire, M17 1BL, United Kingdom
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About The Fragrance Shop
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.