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The Fragrance Shop Reviews

https://www.thefragranceshop.co.uk
Rated
Excellent
Service
4.7
/5
Product
4.8
/5

5

4

3

2

1

6,312

661

175

80

236

7,464

ratings over the past year

Displaying all 236,949 reviews
Trusted Customer
1 year ago
Date of purchase: 19/08/2023
Exceptional customer service
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Emily H
The Fragrance Shop
1 year ago
Thank you so much for your positive review. I am really pleased to hear about the great service you received in store. Thank you once again for shopping with The Fragrance Shop. We really hope to see you again soon. Kind Regards, Tom @ TFS
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DB
D B
1 year ago
Date of purchase: 18/08/2023
What D B said about The Fragrance Shop:
The staff were extremely helpful and exceeded my expectations!
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Emily H
The Fragrance Shop
1 year ago
Thank you so much for your positive review. I am really pleased to hear about the great service you received in store. Thank you once again for shopping with The Fragrance Shop. We really hope to see you again soon. Kind Regards, Tom @ TFS
Product reviews

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KG
k g
Herne Bay
1 year ago
Date of purchase: 19/08/2023
What k g said about The Fragrance Shop:
Gave me details of the perfume on sale . Let me try all the testers . I visited the Brentwood branch.
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Emily H
The Fragrance Shop
1 year ago
Thank you for your positive review. We are so pleased that you were happy with the service you received. If there is ever anything we can do to take your 4* review to a 5* please do not hesitate to let us know. Thank you again for shopping with The Fragrance Shop. Kind Regards, Tom @ TFS
Product reviews

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SW
Simon Worby
1 year ago
Date of purchase: 18/08/2023
What Simon Worby said about The Fragrance Shop:
👍👍👍😀👍👍
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Emily H
The Fragrance Shop
1 year ago
Thank you for your positive review. We are so pleased that you were happy with the service you received and would like to thank you for shopping with The Fragrance Shop. Kind Regards, Tom @ TFS
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NF
n f
1 year ago
Date of purchase: 18/08/2023
What n f said about The Fragrance Shop:
Excellent customer service. Staff member very knowledgeable.
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Emily H
The Fragrance Shop
1 year ago
Thank you for your positive review. We are so pleased that you were happy with the service you received and would like to thank you for shopping with The Fragrance Shop. Kind Regards, Tom @ TFS
Product reviews

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MD
Mr a d
Scarborough
1 year ago
Date of purchase: 19/08/2023
What Mr a d said about The Fragrance Shop:
Great service very helpful would and have recommended the store to my friends
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Emily H
The Fragrance Shop
1 year ago
Thank you so much for your positive review. I am really pleased to hear about the great service you received in store. Thank you once again for shopping with The Fragrance Shop. We really hope to see you again soon. Kind Regards, Tom @ TFS
Product reviews

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LT
Linda Taylor
Gloucester
1 year ago
Date of purchase: 19/08/2023
What Linda Taylor said about The Fragrance Shop:
Yes Friendlly service Not pushy but listened to what I wanted and came up with several suggestions
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Emily H
The Fragrance Shop
1 year ago
Thank you so much for your positive review. I am really pleased to hear about the great service you received in store. Thank you once again for shopping with The Fragrance Shop. We really hope to see you again soon. Kind Regards, Tom @ TFS
Product reviews

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HC
H C
1 year ago
Date of purchase: 19/08/2023
What H C said about The Fragrance Shop:
Sales s person very helpful
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Emily H
The Fragrance Shop
1 year ago
Thank you so much for your positive review. I am really pleased to hear about the great service you received in store. Thank you once again for shopping with The Fragrance Shop. We really hope to see you again soon. Kind Regards, Tom @ TFS
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Trusted Customer
1 year ago
Date of purchase: 08/08/2023
Service was good , until they failed to notify me of the arrival of my order at the store . I had to go and check to see what was taking so long . The instore service was however good .
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Emily H
The Fragrance Shop
1 year ago
Thank you for your recent review. We are so pleased that you were happy with the service you received. Thank you for your feedback also. We will pass this onto the relevant departments. If there is ever anything more that you think we can do to take your 4* review to a 5* please do not hesitate to let us know. Thank you again for shopping with The Fragrance Shop. Kind Regards, Tom @ TFS
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Trusted Customer
1 year ago
Date of purchase: 18/08/2023
Easy to navigate & order
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Emily H
The Fragrance Shop
1 year ago
Thank you for your recent feedback. I am really pleased to learn that you found the website easy to navigate and have enjoyed your recent experience with us. I hope you are pleased with the purchase. Thank you again for shopping with The Fragrance Shop. Kind Regards, Tom @ TFS
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About The Fragrance Shop
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.
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01618487111
Churchill Point, Lake Edge Green, Trafford Park Road, Manchester, Lancashire, M17 1BL, United Kingdom
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About The Fragrance Shop
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.