Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

The Fragrance Shop Reviews

https://www.thefragranceshop.co.uk
Rated
Excellent
Service
4.7
/5
Product
4.8
/5

5

4

3

2

1

6,307

661

175

80

236

7,459

ratings over the past year

Displaying all 236,955 reviews
AM
Angela Mewes
Newcastle
1 year ago
Date of purchase: 09/08/2023
What Angela Mewes said about The Fragrance Shop:
Easy to navigate to find what I wanted, perfect size bottle for my handbag, though this makes it more expensive overall, I now have a bottle I can refill from larger ones in the future.
Merchant Logo
Emily H
The Fragrance Shop
1 year ago
Thank you for your positive review. We pride ourselves in delivering outstanding service to our customers, so this is great to hear. Kind Regards, Tom @ TFS
Product reviews

0
Share
MI
Mr Duncan Irvine
1 year ago
Date of purchase: 16/08/2023
What Mr Duncan Irvine said about The Fragrance Shop:
Fantastic service and value fir money
Merchant Logo
Emily H
The Fragrance Shop
1 year ago
Thank you for your positive review. We really do try to keep our prices competitive, and we are very pleased to hear that you have enjoyed our service. Thank you once again for shopping with The Fragrance Shop. Kind Regards, Tom @ TFS
0
Share
EH
Elizabeth Hickmore
Bognor Regis
1 year ago
Date of purchase: 14/08/2023
What Elizabeth Hickmore said about The Fragrance Shop:
Quick response and delivery
Merchant Logo
Emily H
The Fragrance Shop
1 year ago
Thank you for your recent feedback. I am really pleased to learn that you received your delivery in a timely fashion and have enjoyed your recent experience with us. I hope you are pleased with the purchase. Thank you again for shopping with The Fragrance Shop. Kind Regards, Tom @ TFS
0
Share
HA
Hamilah A
1 year ago
Date of purchase: 15/08/2023
What Hamilah A said about The Fragrance Shop:
Best fragrance shop service I've experienced. Need more retail workers like her. Great attitude, I'll only come here again to her.
Merchant Logo
Emily H
The Fragrance Shop
1 year ago
Thank you so much for your positive review. I am really pleased to hear about the great service you received in store. Thank you once again for shopping with The Fragrance Shop. We really hope to see you again soon. Kind Regards, Tom @ TFS
0
Share
Trusted Customer
1 year ago
Date of purchase: 11/08/2023
Able to recommend exactly the right fragrance from my rather vague description.
Merchant Logo
Emily H
The Fragrance Shop
1 year ago
Thank you so much for your positive review. I am really pleased to hear about the great service you received in store. Thank you once again for shopping with The Fragrance Shop. We really hope to see you again soon. Kind Regards, Tom @ TFS
Product reviews

0
Share
Trusted Customer
1 year ago
Date of purchase: 16/08/2023
Staff very helpful and courteous
Merchant Logo
Emily H
The Fragrance Shop
1 year ago
Thank you for your recent review and comments regarding your store visit. It’s great to hear the level of service you have had has lived to its expectations and we are truly happy that you have had a great journey with us so far. We look forward to seeing you in store again soon. Kind Regards, Tom @ TFS
Product reviews

0
Share
JB
JANET BARBER
1 year ago
Date of purchase: 15/08/2023
What JANET BARBER said about The Fragrance Shop:
The lady who served me was beyond helpful. She was not at all pushy (unlike in other shops) and even recommended that I leave the scent for about 30-60 minutes on my skin to make sure I really liked
...
Read all
Merchant Logo
Emily H
The Fragrance Shop
1 year ago
Thank you for your recent review and comments regarding your store visit. It’s great to hear the level of service you have had has lived to its expectations and we are truly happy that you have had a great journey with us so far. We look forward to seeing you in store again soon. Kind Regards, Tom @ TFS
Product reviews

0
Share
JE
jan e
1 year ago
Date of purchase: 15/08/2023
What jan e said about The Fragrance Shop:
Very polite & helpful
Merchant Logo
Emily H
The Fragrance Shop
1 year ago
Thank you for your positive review. We are so pleased that you were happy with the service you received and would like to thank you for shopping with The Fragrance Shop. Kind Regards, Tom @ TFS
Product reviews

0
Share
GM
George M
1 year ago
Date of purchase: 15/08/2023
What George M said about The Fragrance Shop:
professionals
Merchant Logo
Emily H
The Fragrance Shop
1 year ago
Thank you for your recent review and comments regarding your store visit. It’s great to hear the level of service you have had has lived to its expectations and we are truly happy that you have had a great journey with us so far. We look forward to seeing you in store again soon. Kind Regards, Tom @ TFS
0
Share
HC
H COEN
1 year ago
Date of purchase: 15/08/2023
What H COEN said about The Fragrance Shop:
The ladies in the store greeted me as soon as I entered with warmth, they seemed genuinely interested in finding me the right fragrance(I prefer a scented body lotion) as they didn't have my usual Giv
...
Read all
Merchant Logo
Emily H
The Fragrance Shop
1 year ago
Thank you for your recent review and comments regarding your store visit. It’s great to hear the level of service you have had has lived to its expectations and we are truly happy that you have had a great journey with us so far. We look forward to seeing you in store again soon. Kind Regards, Tom @ TFS
Product reviews

0
Share
Not received a review invite?
About The Fragrance Shop
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.
Read all
01618487111
Churchill Point, Lake Edge Green, Trafford Park Road, Manchester, Lancashire, M17 1BL, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About The Fragrance Shop
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.