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The Fragrance Shop Reviews

https://www.thefragranceshop.co.uk
Rated
Excellent
Service
4.7
/5
Product
4.8
/5

5

4

3

2

1

6,307

661

175

80

236

7,459

ratings over the past year

Displaying all 236,955 reviews
MM
m m
1 year ago
Date of purchase: 15/08/2023
What m m said about The Fragrance Shop:
very helpful
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Emily H
The Fragrance Shop
1 year ago
Thank you for your positive review. We are so pleased that you were happy with the service you received and would like to thank you for shopping with The Fragrance Shop. Kind Regards, Tom @ TFS
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PB
Pauline Barker
1 year ago
Date of purchase: 13/08/2023
What Pauline Barker said about The Fragrance Shop:
Excellent service snd choice
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Emily H
The Fragrance Shop
1 year ago
Thank you for your positive review. We are so pleased that you were happy with the service you received and would like to thank you for shopping with The Fragrance Shop. Kind Regards, Tom @ TFS
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MA
Mrs L Alkandari
Liverpool city center
1 year ago
Date of purchase: 15/08/2023
What Mrs L Alkandari said about The Fragrance Shop:
The staff were really friendly and helpful. Lots of different choices in the perfumes and our shopping experience was really enjoyable .
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Emily H
The Fragrance Shop
1 year ago
Thank you for your positive review. We are so pleased that you were happy with the service you received and would like to thank you for shopping with The Fragrance Shop. Kind Regards, Tom @ TFS
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Trusted Customer
1 year ago
Date of purchase: 12/08/2023
Easy to use, good clear pricing.
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Emily H
The Fragrance Shop
1 year ago
Thank you for your recent feedback. I am really pleased to learn that you found the website easy to navigate and have enjoyed your recent experience with us. I hope you are pleased with the purchase. Thank you again for shopping with The Fragrance Shop. Kind Regards, Tom @ TFS
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Trusted Customer
1 year ago
Date of purchase: 15/08/2023
The staff makes it a 5* review the ladies for your company always makes !e feel we come and wanting to buy more
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Emily H
The Fragrance Shop
1 year ago
Thank you for your recent review and comments regarding your store visit. It’s great to hear the level of service you have had has lived to its expectations and we are truly happy that you have had a great journey with us so far. We look forward to seeing you in store again soon. Kind Regards, Tom @ TFS
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MM
Mr Ian Mitchell
1 year ago
Date of purchase: 15/08/2023
What Mr Ian Mitchell said about The Fragrance Shop:
Excellent customer service from Kelly knows a lot about aftershave
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Emily H
The Fragrance Shop
1 year ago
Thank you so much for your positive review. I am really pleased to hear about the great service you received in the Crystal Peaks store with Kelly. Thank you once again for shopping with The Fragrance Shop. We really hope to see you again soon. Kind Regards, Tom @ TFS
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Trusted Customer
1 year ago
Date of purchase: 15/08/2023
The best prices easy to buy fast and with a discount I love
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Emily H
The Fragrance Shop
1 year ago
Thank you for your positive review. We really do try to keep our prices competitive, and we are very pleased to hear that you have enjoyed our service. Thank you once again for shopping with The Fragrance Shop. Kind Regards, Tom @ TFS
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Trusted Customer
1 year ago
Date of purchase: 12/08/2023
The lady at the counter was helpful in suggesting products based on our needs. Was quick and easy billing.
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Emily H
The Fragrance Shop
1 year ago
Thank you so much for your positive review. I am really pleased to hear about the great service you received in store. Thank you once again for shopping with The Fragrance Shop. We really hope to see you again soon. Kind Regards, Tom @ TFS
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MD
Ms K D
epsom
1 year ago
Date of purchase: 14/08/2023
What Ms K D said about The Fragrance Shop:
The two sales assistants carried on their conversation and ignored me until I spoke. It was as though I was a inconvenience.
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Emily H
The Fragrance Shop
1 year ago
Thank you for your recent review. I am truly sorry to hear about the issues you have experienced with your recent in store purchase. This is certainly not the level of service we would expect you to receive. In order for us to look into this further, please can you email us directly at customerservice@thefragranceshop.co.uk with what you have advised in your review, including the time and date of your visit and your contact name and number should you want to be contacted by the stores area manager. I am again very sorry for the issues you experienced in store. Kind Regards, Tom @ TFS
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LS
Lesley Stevens
1 year ago
Date of purchase: 11/08/2023
What Lesley Stevens said about The Fragrance Shop:
Great Service
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Emily H
The Fragrance Shop
1 year ago
Thank you for your positive review. We pride ourselves in delivering outstanding service to our customers, so this is great to hear. Kind Regards, Tom @ TFS
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About The Fragrance Shop
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.
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01618487111
Churchill Point, Lake Edge Green, Trafford Park Road, Manchester, Lancashire, M17 1BL, United Kingdom
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About The Fragrance Shop
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.