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The Fragrance Shop Reviews

https://www.thefragranceshop.co.uk
Rated
Excellent
Service
4.7
/5
Product
4.8
/5

5

4

3

2

1

6,307

661

175

80

236

7,459

ratings over the past year

Displaying all 236,955 reviews
KM
Karen Millet
1 year ago
Date of purchase: 10/08/2023
What Karen Millet said about The Fragrance Shop:
Excellent super fast shipping plus free gift
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Emily H
The Fragrance Shop
1 year ago
Thank you for your recent feedback. I am really pleased to learn that you received your delivery in a timely fashion and have enjoyed your recent experience with us. I hope you are pleased with the purchase. Thank you again for shopping with The Fragrance Shop. Kind Regards, Tom @ TFS
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MT
Mrs Natalie Taylor
1 year ago
Date of purchase: 12/08/2023
What Mrs Natalie Taylor said about The Fragrance Shop:
Anne was lovely very professional and friendly service.
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Emily H
The Fragrance Shop
1 year ago
Thank you so much for your positive review. I am really pleased to hear about the great service you received in store. Thank you once again for shopping with The Fragrance Shop. We really hope to see you again soon. Kind Regards, Tom @ TFS
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MO
Mrs Lisa OSullivan
1 year ago
Date of purchase: 12/08/2023
What Mrs Lisa OSullivan said about The Fragrance Shop:
Great prices and discounts to be had lovely friendly staff
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Emily H
The Fragrance Shop
1 year ago
Thank you for your positive review. We really do try to keep our prices competitive, and we are very pleased to hear that you have enjoyed our service. Thank you once again for shopping with The Fragrance Shop. Kind Regards, Tom @ TFS
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Trusted Customer
1 year ago
Date of purchase: 11/08/2023
Good customer service. Only challenge I had was the vip card which I thought should not have to be a subscription based card.
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Emily H
The Fragrance Shop
1 year ago
Thank you for your recent review. We are so pleased that you were happy with the service you received. Thank you for your feedback also. We will pass this onto the relevant departments. If there is ever anything more that you think we can do to take your 4* review to a 5* please do not hesitate to let us know. Thank you again for shopping with The Fragrance Shop. Kind Regards, Tom @ TFS
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Trusted Customer
1 year ago
Date of purchase: 11/08/2023
A new perfume was in the shop. I tried it on my wrist and decided that I liked it as it was different to the usual ones I get. I was happy either the service and recommendation
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Emily H
The Fragrance Shop
1 year ago
Thank you so much for your positive review. I am really pleased to hear about the great service you received in store. Thank you once again for shopping with The Fragrance Shop. We really hope to see you again soon. Kind Regards, Tom @ TFS
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Trusted Customer
1 year ago
Date of purchase: 11/08/2023
I had brilliant service the the young lady was brilliant asked what kind of fragrances I like and helped pick one i love and also picked another one loved so I got the one too thanks so much will be b
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Emily H
The Fragrance Shop
1 year ago
Thank you so much for your positive review. I am really pleased to hear about the great service you received in store. Thank you once again for shopping with The Fragrance Shop. We really hope to see you again soon. Kind Regards, Tom @ TFS
1
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Trusted Customer
1 year ago
Date of purchase: 03/08/2023
I went into the shop with the sample of a discontinued parfume and I was guided to find my new scent. Excellent service
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Emily H
The Fragrance Shop
1 year ago
Thank you so much for your positive review. I am really pleased to hear about the great service you received in store. Thank you once again for shopping with The Fragrance Shop. We really hope to see you again soon. Kind Regards, Tom @ TFS
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MD
MYtfs1500643 D
Gloucester
1 year ago
Date of purchase: 11/08/2023
What MYtfs1500643 D said about The Fragrance Shop:
Excellent customer service. The sales person was most helpful and pleasant.
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Emily H
The Fragrance Shop
1 year ago
Thank you so much for your positive review. I am really pleased to hear about the great service you received in store. Thank you once again for shopping with The Fragrance Shop. We really hope to see you again soon. Kind Regards, Tom @ TFS
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MH
Mr Maxwell Hanson
1 year ago
Date of purchase: 29/07/2023
What Mr Maxwell Hanson said about The Fragrance Shop:
Very good customer care I will be there tomorrow for another perfume Thanks a lot
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Emily H
The Fragrance Shop
1 year ago
Thank you so much for your positive review. I am really pleased to hear about the great service you received in store. Thank you once again for shopping with The Fragrance Shop. We really hope to see you again soon. Kind Regards, Tom @ TFS
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MS
Miss A s
1 year ago
Date of purchase: 11/08/2023
What Miss A s said about The Fragrance Shop:
Very knowledgeable and helpful staff. Explained how my membership works with regards to vouchers etc.
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Emily H
The Fragrance Shop
1 year ago
Thank you so much for your positive review. I am really pleased to hear about the great service you received in store. Thank you once again for shopping with The Fragrance Shop. We really hope to see you again soon. Kind Regards, Tom @ TFS
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About The Fragrance Shop
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.
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01618487111
Churchill Point, Lake Edge Green, Trafford Park Road, Manchester, Lancashire, M17 1BL, United Kingdom
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About The Fragrance Shop
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.