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The Linen Works Reviews

http://www.thelinenworks.co.uk/
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ratings over the past year

The Linen Works is no longer an active Feefo customer
Displaying all 832 reviews
MG
Marie-France Gauthier
Quebec, Canada
3 years ago
Date of purchase: 23/01/2021
What Marie-France Gauthier said about The Linen Works:
Quick delivery
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Trusted Customer
3 years ago
Date of purchase: 22/01/2021
Great quality products in beautiful colours. Excellent customer service. Just a shame that only one coupon can be used at a time. In some ways I can understand why a company would want to limit offers
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Trusted Customer
3 years ago
Date of purchase: 22/01/2021
My second purchase from the linen works ... easy ordering process ...quick delivery and beautiful packaging of a quality product !
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JK
Jan Kreishan
3 years ago
Date of purchase: 22/01/2021
What Jan Kreishan said about The Linen Works:
Excellent service - reliable and efficient. The company always demonstrates their care from the smallest details in their packing, through their clear communication and prompt delivery, to the high qu
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Trusted Customer
3 years ago
Date of purchase: 16/01/2021
I had a couple of problems with my orders, which turned out not to be the fault of The Linen Works. I spoke to Yasmin, in their customer service department, who was charming and very helpful.
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Jean Donaldson
3 years ago
Date of purchase: 09/01/2021
What Jean Donaldson said about The Linen Works:
Lovely products, beautifully packaged. Despite COVID prompt dispatch of items
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Trusted Customer
3 years ago
Date of purchase: 07/11/2020
While I was originally disappointed with the delivery and communication during COVID lockdown 2, when things were getting back to normal, customer service was excellent. Products excellent. Thank you
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Trusted Customer
3 years ago
Date of purchase: 17/11/2020
Beautiful linen. Excellent delivery service. Very impressed and would order again.
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Trusted Customer
3 years ago
Date of purchase: 16/11/2020
I had my delivery quite quickly but there was an item missing. I have emailed the customer care twice but have had no response. It is now 3 weeks.
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Yasmin Fulbrook
The Linen Works
3 years ago
Thank you for reaching out to us, we want to express our sincerest apologies for this issue originally occurring and the subsequent matters with our customer service, unfortunately, it has become clear we have had a major technical glitch with a majority of emails not successfully coming through our system. At present we are handling these matters to ensure they are properly addressed and a member of our team will contact you directly to assist you further, thank you for letting us know and our most heartfelt apologies for this occurring and the inconvenience caused whilst shopping with us.
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Trusted Customer
3 years ago
Date of purchase: 09/11/2020
Sadly not a great experience. Arrived after two days although paid for next-day delivery. And linen is quite thin and not top quality. Sorry!
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About The Linen Works
The Linen Works has been creating beautifully crafted pure linen products for over ten years. Our line has a simple and understated style in soft muted tones. We endeavor to invest in European craftsmanship and quality, made to stand the test of time and fleeting trends.
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02037441020
Studio F260, Riverside Business Centre, Haldane Place, London, Greater London, SW18 4QU, United Kingdom
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About The Linen Works
The Linen Works has been creating beautifully crafted pure linen products for over ten years. Our line has a simple and understated style in soft muted tones. We endeavor to invest in European craftsmanship and quality, made to stand the test of time and fleeting trends.