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The Linen Works Reviews

http://www.thelinenworks.co.uk/
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ratings over the past year

The Linen Works is no longer an active Feefo customer
Displaying all 832 reviews
Trusted Customer
3 years ago
Date of purchase: 07/07/2020
Even through difficult times I received a polite note saying there may be a delay on delivery. Extremely happy and can’t wait to order some more linen.
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Yasmin Fulbrook
The Linen Works
3 years ago
Thank you for your understanding and patience with us during these times, we are so happy you are delighted with your linens and we look forward to warmly welcome you back soon, do let us know if we can be of any assistance at all
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Timothy Heffer
3 years ago
Date of purchase: 15/09/2020
What Timothy Heffer said about The Linen Works:
good response to query and efficient delivery
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Rhiannon Lavin
3 years ago
Date of purchase: 03/08/2020
What Rhiannon Lavin said about The Linen Works:
Beautiful linens with quick delivery and lots of choice. Eco-conscious and beautifully wrapped packaging.
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Jerome Riviere
London
3 years ago
Date of purchase: 17/06/2020
What Jerome Riviere said about The Linen Works:
Excellent quality products even though the delivery process was longer than it should have been
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Yasmin Fulbrook
The Linen Works
3 years ago
Thank you for your patience with us during our unusual delivery times due to COVID-19, we are certainly happy to be back to normal with our deliveries, we hope to warmly welcome you back again soon
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Lucy Slater
Chipping Norton
3 years ago
Date of purchase: 17/05/2020
What Lucy Slater said about The Linen Works:
Very personal service, and beautiful products.
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Trusted Customer
3 years ago
Date of purchase: 21/09/2020
Lovely product, well presented and efficiently delivered.
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Jayne egan
3 years ago
Date of purchase: 29/06/2020
What Jayne egan said about The Linen Works:
Amazing service, Yasmin made sure that my order which was a gift for someone was with me on the vital day.
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Yasmin Fulbrook
The Linen Works
3 years ago
It was such a delight to assist you, Jayne, it truly is lovely to get to interact with our customers and it makes our week to hear the service from us is well rated, we hope your recipient is happy with their beautiful linen gift.
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Trusted Customer
3 years ago
Date of purchase: 04/06/2020
A little bit slow to respond to small order. Then agreed to deliver ahead of the first delivery estimate date. Product nicely made but a little expensive for what it is.
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Yasmin Fulbrook
The Linen Works
3 years ago
Thank you for your feedback, we are sorry our deliveries were a little bit longer than normal, as mentioned on our website these delays were due to a high volume of orders received in our temporary closure due to COVID-19, we appreciate your patience with us. We are delighted to hear you like the laundry bag received, the price reflects the quality of the linen used and the craftsmanship behind it, all within the EU, this being a testament to the longevity of the item, which we hope you'll be pleased with for many many years ahead.
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Kate Parsons
3 years ago
Date of purchase: 17/09/2020
What Kate Parsons said about The Linen Works:
The assistant was very helpful on the phone telling me that the order would be better delivered together to receive the same dye batch and we checked the online order which was missing one pillowcase.
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Yasmin Fulbrook
The Linen Works
3 years ago
Thank you Kate, we look forward to getting your order with you so you can start to enjoy your new linens, if we can be of any assistance in the meantime, please do reach out to us at customercare@thelinenworks.co.uk
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Joy Talbot
Christchurch, New Zealand
3 years ago
Date of purchase: 11/07/2020
What Joy Talbot said about The Linen Works:
Emailed to explain there would be a delay (due to Covid-19 lockdown) and gave an expected delivery date which they were inside of. The email was a personal one, not computer generated. I certainly wo
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Yasmin Fulbrook
The Linen Works
3 years ago
Thank you Joy, it was a unusual few months and we are just fortunante to have such understanding customers, to hear you were happy with the overall experience makes our day and is exactly how we want our customers to feel, we look forward to warmly welcoming you back soon
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About The Linen Works
The Linen Works has been creating beautifully crafted pure linen products for over ten years. Our line has a simple and understated style in soft muted tones. We endeavor to invest in European craftsmanship and quality, made to stand the test of time and fleeting trends.
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02037441020
Studio F260, Riverside Business Centre, Haldane Place, London, Greater London, SW18 4QU, United Kingdom
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About The Linen Works
The Linen Works has been creating beautifully crafted pure linen products for over ten years. Our line has a simple and understated style in soft muted tones. We endeavor to invest in European craftsmanship and quality, made to stand the test of time and fleeting trends.