Thank you for your feedback Matt, I do apologise for the issue you experience on the delivery on your order with us.
We use the most reliable couriers in the UK, and on this rare occasion they unfortunately failed to ensure your parcel was delivered on time for which we greatly apologise. I hope that our response to resolve the issue and communicating with the drivers to ensure that your order was with you without any need of longer delay, brings assurance that we are there to fix problems if they do so occur.
We are pleased you are enjoying the quality of your linen.
