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The Lockshop Warehouse Reviews

http://www.lockshop-warehouse.co.uk
Rated
Excellent

Family run locksmiths since 1984. Pride ourselves on outstanding product knowledge and friendly customer service

Service
4.7
/5
Product
4.7
/5

5

4

3

2

1

23

3

1

1

0

28

ratings over the past year

Displaying all 3,418 reviews
Trusted Customer
5 months ago
Date of purchase: 05/03/2024
The new keys arrived the next day and the service was brilliant, there was an issue with the number that Abus supplied them and when I told them and supplied pictures of my original keys they replaced
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Alan Suddick
5 months ago
Date of purchase: 17/03/2024
What Alan Suddick said about The Lockshop Warehouse:
Good communication did everything as advised very happy with this product they supplied great customer service
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Adrian Harland
6 months ago
Date of purchase: 15/01/2024
What Adrian Harland said about The Lockshop Warehouse:
the lock came reversed, which isn't hard to do yourself, but there was no reversed staple to cover the bolt. my door frame is too narrow to have a box cut into it.
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Chad Hooper
6 months ago
Date of purchase: 25/01/2024
What Chad Hooper said about The Lockshop Warehouse:
Great service. Have used in the past, and will definiteily use again.
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James Johnson
6 months ago
Date of purchase: 29/02/2024
What James Johnson said about The Lockshop Warehouse:
The lock arrived very quickly, that was appreciated. However, the web-site only mentioned that the tongue of the lock was longer than the comparable old Chubb lock (20 mm instead of 14mm). But when i
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Customer Services
The Lockshop Warehouse
6 months ago
Hi, Thank you for your feedback on this lock. Sorry you had issues with this. If you needed to chisel the door to widen the mortice hole then the current lock you have is a different model version of the Chubb 3G114 lock without hardened plates on and unfortunately the newer versions have the hardened plates on either side to meet the insurance requirements. There is a chance you can get it repaired but please note these locks are no longer suitable for the insurance requirements as they are an old standard. Sorry you had such issues fitting this. If you would like to return this lock to us please do so with all the original parts and we can arrange a refund for you. If you would like like to contact us directly to discuss please do so on 01323 416426 and I will be happy to help you over the phone. Regards Geoff Campbell
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CWHO
Bristol
6 months ago
Date of purchase: 29/01/2024
What CWHO said about The Lockshop Warehouse:
Good customer service. Effective communication to resolve the lock spindle problem. The delivered spindle is too long for my door and they could deliver the spindle again with the requested length. Ve
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Richard Fitzgearld
6 months ago
Date of purchase: 13/02/2024
What Richard Fitzgearld said about The Lockshop Warehouse:
Very helpful and speedy!
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Trusted Customer
6 months ago
Date of purchase: 07/02/2024
Good advice given on the phone, and then swift delivery of my order
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Russell Collins
Totnes
6 months ago
Date of purchase: 18/01/2024
What Russell Collins said about The Lockshop Warehouse:
The service is excellent and the staff very helpful and knowledgeable that’s why I’m a repeat customer
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DEBORAH ROBINSON
6 months ago
Date of purchase: 29/02/2024
What DEBORAH ROBINSON said about The Lockshop Warehouse:
Super qui k delivery .
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About The Lockshop Warehouse
Retailer of locks and security products
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01323 416426
24 New Upperton Road, Eastbourne, East Sussex, BN21 1NU, United Kingdom
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About The Lockshop Warehouse
Retailer of locks and security products