Hi there, thank you for taking the time to review us. We are concerned to hear you are not completely happy and therefore we offer our apologies. I can see you completed your order on Friday 25th February 2022, before our 2pm cut off and as per our guarantee your order was printed and dispatched the same day. Our pricing is very transparent, and all prices are shown on our prices page, the basket, checkout and at the payment gateway before you enter your payment details.
The cost for two double sided cards is £12.00 each. The other costs associated to your order are postage and vat which makes up the total order value which is itemised and clearly shown in the areas mentioned earlier. We also offer a volume discount which is automatically applied at the basket stage. We feel our pricing offers all round value, along with a premium high-quality product, same day dispatch, free online design tool and free online templates at your disposable that can easily be edited to match your companies’ colours which I am pleased to see you did use.
We are always available Monday to Friday 9am to 5pm via telephone and email and would have been happy to discuss anyone concerns you may have had. Kind regards, Karl - The Photo ID Card People
