How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Present Tree Reviews | Customer Service Reviews for https://www.feefo.com/reviews/the-present-tree-ltd | Feefo

1,174 out of 4,722 reviews

Time:

Past year

Trusted Customer

27 days ago

Date of purchase: 15/07/2024

Fast efficient service. The tree was a gift and arrived on time.

Product reviews

Trusted Customer

27 days ago

Date of purchase: 17/07/2024

Excellent communication and delivered on time. Very smooth transaction from personalisation to delivery.

Product reviews

Liz

Glasgow

28 days ago

Date of purchase: 14/07/2024

What Liz said about The Present Tree:

Great service, loved the packaging, delivery was timely and communication excellent.

Product reviews

MR P D WRIGHT

Barrow-in-Furness

28 days ago

Date of purchase: 15/08/2024

What MR P D WRIGHT said about The Present Tree:

Easy to order online. Plenty of info on the website too, which was good because of my limited knowledge. Lots of choice and additional extras if required.

Product reviews

Trusted Customer

29 days ago

Date of purchase: 14/08/2024

Very speedy advice on hand when I had a question. Speedy delivery. Great quality product.

Product reviews

Trusted Customer

29 days ago

Date of purchase: 15/08/2024

The service was magnificent the website was easy to navigate and delivered very fast

Product reviews

Rachael Durham

Leicester

29 days ago

Date of purchase: 24/06/2024

What Rachael Durham said about The Present Tree:

Tree arrived exactly when it was supposed to in great packaging

Product reviews

Khush Johal

Nottingham

29 days ago

Date of purchase: 14/08/2024

What Khush Johal said about The Present Tree:

Excellent

Product reviews

A lovely olive tree but a tad smaller than I was expecting. Also the stem is not very string so you have to be very careful with it. It’s also abit pricey for the price but coupled with a nice pot it

...

Read all

The Present Tree

28 days ago

We are sorry your Olive tree was a little smaller than you expected. Our large Olive trees are a minimum of 50cms tall, as shown on our website. Your Olive tree will thrive in a sunny spot in the garden, a bright porch or cool conservatory. It will require the winter chill to encourage its spring blossoms and can tolerate temperatures as low as -5C.

Josh

Norwich

29 days ago

Date of purchase: 12/08/2024

What Josh said about The Present Tree:

All fine, quick delivery and good packaging

Product reviews

D Luckhurst

Basildon

29 days ago

Date of purchase: 13/08/2024

What D Luckhurst said about The Present Tree:

Easy to look through website snd order. They did all that was promised with the order and everything was high quality. Highly recommend

Product reviews

Not received a review invite?

About The Present Tree

The Present Tree is an award-winning gift company that specialises in beautifully wrapped tree and plant gifts.

Read all

1 Ballyarnot Road, Crumlin, Co Antrim, Antrim, BT29 4DT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Feefo Ecolabels

These badges verify that The Present Tree’s environmental claims are clear and accurate, so you can be sure you’re shopping sustainably. Developed in partnership with Ethy.

See other badges

Part of the Treefo initiative

We work with Ecologi to fund tree planting projects in exchange for the reviews collected by The Present Tree

Learn more about Treefo

Why trust Feefo reviews?

Learn more about Feefo

The Present Tree Reviews

Wild Plum treeSuch a lovely gift to be able to send. It arrived in good condition and on time.More reviews of this product (476)View product website

RosemaryBeautiful, aromatic tree. Bought as a gift for my Dad & he absolutely loves it. Beautifully presented & packaged well. Would definitely recommend!...More reviews of this product (58)View product website

Wild Plum treeExcellent service including packaging and communication. Ordered two plaques by mistake and was contacted for clarification and then refunded with no...More reviews of this product (476)View product website

Personalised GiftsPlaque well made, looks good and was appreciated. Nice addition to keep alongside my tree as a memento.More reviews of this product (74)View product website

Wild Plum treePlaced the order on Thursday and it arrived on Saturday, just in time to be a birthday present for a friend. The packaging was lovely and the tree w...More reviews of this product (476)View product website

Coffee treeThis is the second one I have purchased now as I was so happy with the first one. Beautifully packaged & presented. It makes the perfect gift. Speedy ...More reviews of this product (164)View product website

Hawthorn treeThe story behind the tree is fascinating, looking forward to the red berries coming and watching the birds coming in to have a feast...More reviews of this product (132)View product website

Olive treeBeautiful olive tree delivered to special friends who were overwhelmed by how thoughtful it was as a gift.More reviews of this product (281)View product website

Olive treeA lovely olive tree but a tad smaller than I was expecting. Also the stem is not very string so you have to be very careful with it. It’s also abit p...More reviews of this product (281)View product website

Wild Plum treeReally great gift, nice packagingMore reviews of this product (476)View product website

Gift HamperGreat information for the new gardeners who received the gift. Arrived with tree, nicely packaged. Very pleasedMore reviews of this product (289)View product website

Entwined Cherry TreeThis was a gift and did not fail. Arrived on time, healthy and just a different present to offer but one that can grow with the family. Loved it. Woul...More reviews of this product (350)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?