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The Present Tree Reviews

https://thepresenttree.com
Rated
Exceptional
Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

1,071

66

13

12

13

1,175

ratings over the past year

Displaying all 4,722 reviews
AN
Annette
Ireland
1 year ago
Date of purchase: 09/06/2023
What Annette said about The Present Tree:
2-3 working days delivery is nonsense. I ordered on June 9th with a request it be delivered by June 19th (as a 80th birthday present). It still has not arrived. Tracking has no update so it's now a wa
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WK
Faversham
1 year ago
Date of purchase: 22/05/2023
What WK said about The Present Tree:
Fantastic service. I ordered as a gift 3 weeks in advance and the plant was delivered exactly when asked for. Beautifully packaged. Would highly recommend.
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Michael Jones
1 year ago
Date of purchase: 14/06/2023
What Michael Jones said about The Present Tree:
Brilliant customer service. I made a mistake when ordering and the problem was resolved within minutes.
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TJ
Tracey Jones
1 year ago
Date of purchase: 14/06/2023
What Tracey Jones said about The Present Tree:
Excellent 1st class service as always!
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Louisa Oliver
1 year ago
Date of purchase: 14/06/2023
What Louisa Oliver said about The Present Tree:
Beautiful present and great customer service to adjust the gift message before dispatching. Would use again!
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KE
Kevin
Norfolk
1 year ago
Date of purchase: 13/06/2023
What Kevin said about The Present Tree:
Very disappointed with what was provided both in the actual size of the plant and how it related to what was shown on the website. It’s a pity that the quality of the most important part of the gift
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Catherine
The Present Tree
1 year ago
Thank you for letting us know your thoughts. We are sorry to hear you are disappointed with the size of your Coffee tree gift. Our aim is that every tree gift exceeds your expectations and brings joy for a lifetime. Please contact us directly about this issue, we will be so happy to make it right for you!
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Lindsey Shaffer
Manchester
1 year ago
Date of purchase: 12/06/2023
What Lindsey Shaffer said about The Present Tree:
Very disappointed in the delivery service although I requested it be re delivered on Saturday it was redelivered unsuccessfully as expected. My son had to collected it on his bike eventually . No very
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Catherine
The Present Tree
1 year ago
Thank you for leaving your feedback. I am sorry about any disappointment this has caused. I see from your parcel's tracking that the couriers attempted to deliver twice on your preferred delivery date. The delivery was unsuccessful as no one was at home and a safe place was unavailable. We really hope your gift flourishes in its new garden! Please let us know if we can clarify anything further, we will be very happy to help!
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Sarah Phipps
Oxfordshire
1 year ago
Date of purchase: 12/06/2023
What Sarah Phipps said about The Present Tree:
The booking process was simple, the delivery options good. However, and i put it down to the heatwave we are experiencing, i was slightly disappointed when i opened the boxes to find the roses were
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Trusted Customer
1 year ago
Date of purchase: 12/06/2023
5 star service, lovely packaging and delivered on a day that suited me.
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Trusted Customer
1 year ago
Date of purchase: 10/06/2023
good communication but didn’t follow through. I promptly responded to the initial email asking for a slightly later delivery date. i received a response saying this would be fine. it still arrived ver
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About The Present Tree
The Present Tree is an award-winning gift company that specialises in beautifully wrapped tree and plant gifts.
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1 Ballyarnot Road, Crumlin, Co Antrim, Antrim, BT29 4DT, United Kingdom
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About The Present Tree
The Present Tree is an award-winning gift company that specialises in beautifully wrapped tree and plant gifts.