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The Present Tree Reviews | Customer Service Reviews for https://www.feefo.com/reviews/the-present-tree-ltd | Feefo

1,175 out of 4,718 reviews

Time:

Past year

Trusted Customer

2 days ago

Date of purchase: 31/08/2024

Fast efficient delivery. Easy process to order.

Product reviews

Trusted Customer

3 days ago

Date of purchase: 08/09/2024

Lovely entwined cherry tree - perfect anniversary gift. Easy ordering & delivery was all drama free

Product reviews

Trusted Customer

3 days ago

Date of purchase: 08/08/2024

Easy ordering, and very quick delivery

Product reviews

Deborah Kirby

Derbyshire

3 days ago

Date of purchase: 08/09/2024

What Deborah Kirby said about The Present Tree:

Fantastic, really easy to negotiate your site and to order. Afterwards you kept me informed when my tree was being dispatched etc and was very prompt at sending emails.

Product reviews

Trusted Customer

3 days ago

Date of purchase: 08/08/2024

There was a selection of trees to choose from with good information. The tree was easy to order and it arrived quickly. Perfect gift for many occasions.

Product reviews

I bought this tree for a gift for my grandson. It was a strong healthy looking tree, packaged and presented well. Clear instructions helped with planting and looking after it. It is looking good sev

...

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The Present Tree

2 days ago

Thank you for your lovely review and for sharing your photograph of your Grandson with his Wild Pear tree. We hope his little tree brings years of joy and precious memories! 🌳💚

Shauni Emanuel

3 days ago

Date of purchase: 17/07/2024

What Shauni Emanuel said about The Present Tree:

Service was fantastic , fast delivery and great customer service when needing help with plant care, very responsive.

Product reviews

Not sure it’s the best time for me to leave a review but I’ve been emailed to ask if I will, so here I am. I’m in two minds at present, I love this tree but I’m not sure it’s doing as well as it shoul

...

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The Present Tree

2 days ago

We are so sorry to see that your Entwined Cherry tree gift may not be thriving, especially as it holds som much meaning for you. This could possibly be an environmental issue rather than geographical. We want our trees to bring joy for a lifetime so if you would like to email us at hello@thepresenttree.com our customer happiness team will be delighted to help.

Jacqui Clayton

Bacup

4 days ago

Date of purchase: 17/07/2024

What Jacqui Clayton said about The Present Tree:

The Present Tree are a lovely company to deal with. The tree was out of stock when I wanted to order & requested an email when one became available. I duly received a notification within a few days

...

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Product reviews

Trusted Customer

5 days ago

Date of purchase: 06/08/2024

Very good service although the gift was delivered earlier than my selected delivery day

The Present Tree

3 days ago

We are over the moon to hear that your recipient was thrilled and delighted with your Rose bush gift and thank you for your valuable feedback. STANDARD UK DELIVERY is free, tracked and 95% of parcels arrive on the nominated delivery date. This service can only estimate delivery on your date, although we really do our best to make it happen!

Product reviews

Trusted Customer

5 days ago

Date of purchase: 16/07/2024

Service was brilliant

Product reviews

Caroline Crockatt

Langford

5 days ago

Date of purchase: 03/09/2024

What Caroline Crockatt said about The Present Tree:

Brilliant communication and service the team are very caring just like the trees they send out. Very professional and efficient.

Product reviews

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About The Present Tree

The Present Tree is an award-winning gift company that specialises in beautifully wrapped tree and plant gifts.

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1 Ballyarnot Road, Crumlin, Co Antrim, Antrim, BT29 4DT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Feefo Ecolabels

These badges verify that The Present Tree’s environmental claims are clear and accurate, so you can be sure you’re shopping sustainably. Developed in partnership with Ethy.

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Part of the Treefo initiative

We work with Ecologi to fund tree planting projects in exchange for the reviews collected by The Present Tree

Learn more about Treefo

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The Present Tree Reviews

Rose bushGift for a friend who recently lost her mum. She loved it.More reviews of this product (82)View product website

Entwined Cherry TreeMore reviews of this product (350)View product website

Gift HamperThis was a gift for a colleague as a show of support and compassion for them during a difficult time. The gift was very well received. The servi...More reviews of this product (289)View product website

Wild Plum treeThis was a gift for a colleague and very well received.More reviews of this product (475)View product website

Cherry TreeArrived before I requested and was packaged fantastic. Very impressed and will definitely order from you again.More reviews of this product (349)View product website

Wild Pear treeI bought this tree for a gift for my grandson. It was a strong healthy looking tree, packaged and presented well. Clear instructions helped with pla...More reviews of this product (128)View product website

Entwined Cherry TreeNot sure it’s the best time for me to leave a review but I’ve been emailed to ask if I will, so here I am. I’m in two minds at present, I love this tr...More reviews of this product (350)View product website

Entwined Cherry TreeI purchased an intertwined cherry tree as a wedding present. The tree arrived as promised beautifully packaged & in lovely healthy condition. I woul...More reviews of this product (350)View product website

Rose bushBought as a gift for a friend who said it was the best gift she had ever receivedMore reviews of this product (82)View product website

Olive treeExcellent giftMore reviews of this product (281)View product website

Lemon treeExcellent giftMore reviews of this product (15)View product website

Coffee treeExcellent giftMore reviews of this product (164)View product website

Olive treeGift for a friends birthday and she loves it. Great delivery and on time. The tree is in very good condition and looks amazing. Beautifully presented ...More reviews of this product (281)View product website

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