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The White Company Reviews

https://www.thewhitecompany.com/uk
Rated
Excellent

The White Company been making impeccably stylish and beautifully designed products, for over 25 years.

Service
4.4
/5
Product
4.5
/5

5

4

3

2

1

4,656

481

287

130

540

6,094

ratings over the past year

The White Company is no longer an active Feefo customer
Displaying all 208,502 reviews
Trusted Customer
3 months ago
Date of purchase: 06/06/2024
A nice shirt in a pretty colour, made of cotton jersey and reasonably priced. It is easy , adaptable and goes with lots of other things - therefore a very satisfying purchase.
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RG
R Hargreaves-Gillibrand
3 months ago
Date of purchase: 26/05/2024
What R Hargreaves-Gillibrand said about The White Company:
quickly delivered
Product reviews

0
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NA
Nada
London
3 months ago
Date of purchase: 04/06/2024
What Nada said about The White Company:
Ordered from the website, order didn’t go through and money taken from credit card. Called 2 days later spoke to someone to repeat order - ordered a gift with a note and gift box now needing next day
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Kayla Loydell
The White Company
3 months ago
Thank you for taking the time to leave us feedback today. I am sorry to hear about your experience. To ensure this is resolved, I have reached out via email with some additional information. I look forward to hearing back from you. Many thanks, Kayla.
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Trusted Customer
3 months ago
Date of purchase: 03/06/2024
Arrived well packaged and promptly ....
Product reviews

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Trusted Customer
3 months ago
Date of purchase: 06/06/2024
Really bad tbh. Advised parcel “lost in post” but no offer to try to track it or advise if stock returned or could be replaced. Very disappointing service.
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Kelly Pope
The White Company
3 months ago
Hello, Thank you for your review and I am sorry to see that you were unhappy with the service provided. I can see that the courier could not provide us with any further tracking information and we did deem your parcel as lost. I can see that your refund was initiated as soon as we were made aware and this should now be clear with you. Kind Regards Kelly
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Trusted Customer
3 months ago
Date of purchase: 03/05/2024
Okay so firstly you sell me something you do not have. Then you string me along until you have it back in stock. Then you deliver it to an address that is 140 miles from my home and when I complain
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Kelly Pope
The White Company
3 months ago
Hello, thank you for your review. I am sorry to see your experience with us and I have noted your previous contact. I am sorry that we suggested you retrieve your parcel with out checking the distance between the locations. I am also sorry to see that when you placed your original order there was a delay in getting this to you. We value all feedback and appreciate the time you have taken to raise this feedback to us. Many Thanks Kelly
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Trusted Customer
3 months ago
Date of purchase: 04/06/2024
Ease to purchase the Gift Card and arrived promptly.
Product reviews

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VA
V A
3 months ago
Date of purchase: 04/06/2024
What V A said about The White Company:
HELLO UNFORTUNATELY I AM UNABLE TO TELL YOU OF MY EXPERIENCE AS THE INTEMS I HAVE ORDERED HAVE NOT YET BEEN DELIVERED. THIS IS BECAUSE I SHALL NOT BE HOME TO RECEIVE THEM BEFORE THE 28TH JUNE. I SHA
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RH
Roy Harrison
3 months ago
Date of purchase: 06/06/2024
What Roy Harrison said about The White Company:
Love the pomegranate fragrance oil, which I've bought a few times now. Delivered very quickly. If I had a gripe it would be that it's somewhat over-packaged: the two bottles I bought would have fitted
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Shirley Bell
3 months ago
Date of purchase: 05/06/2024
What Shirley Bell said about The White Company:
Excellent Service! Lovely item, I am delighted. Thank You.
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About The White Company
The White Company been making impeccably stylish, beautifully designed products, principally in white, for over 25 years. Think style not fashion, quality not quantity and an attention to detail that extends through everything we do – from the hand-stitching on a luxurious high thread-count pillowcase to our second-to-none customer service. Precious moments of uncomplicated happiness are our constant inspiration and it is with those in mind that we design and create collections that make the most of life’s simple pleasures
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020 7361 6800
1 Derry Street, Kensington, London, Greater London, W8 5HY, United Kingdom
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About The White Company
The White Company been making impeccably stylish, beautifully designed products, principally in white, for over 25 years. Think style not fashion, quality not quantity and an attention to detail that extends through everything we do – from the hand-stitching on a luxurious high thread-count pillowcase to our second-to-none customer service. Precious moments of uncomplicated happiness are our constant inspiration and it is with those in mind that we design and create collections that make the most of life’s simple pleasures