Merchant Logo

The White Company Reviews

Rated
Excellent

The White Company been making impeccably stylish and beautifully designed products, for over 25 years.

Service
4.4
/5
Product
4.5
/5

5

4

3

2

1

4,649

480

287

129

540

6,085

ratings over the past year

The White Company is no longer an active Feefo customer
Displaying all 208,502 reviews
GN
Gillian Norris
France
3 months ago
Date of purchase: 27/05/2024
What Gillian Norris said about The White Company:
Excellent product and service and very quick delivery
Product reviews

0
Share
Trusted Customer
3 months ago
Date of purchase: 01/06/2024
It was a birthday present for today and my daughter was delighted !!!
Product reviews

0
Share
EC
Elaine Cornish
Carlisle
3 months ago
Date of purchase: 31/05/2024
What Elaine Cornish said about The White Company:
I would recommend them to my friends
0
Share
Trusted Customer
3 months ago
Date of purchase: 26/05/2024
Received a damaged item, no contact number to ring so filled online form out. Week later no response so go on web chat. The web chat is made incredibly difficult, can't upload any pictures and a rude
...
Read all
Merchant Logo
Kelly Pope
The White Company
3 months ago
Hello, thank you for your review and I am disappointed to see the issues you have raised with us and empathise with your frustration. I have checked and we did not receive your initial contact via the contact form and that our dedicate team were unable to resolve this for you straight way. All our contact details are located on our website including the number for the UK based Contact Centre. Regarding the images that we required, we can only receive supported attachments as this is a system requirement and again, I am sorry if this caused any inconvenience.I can see that the Agent you dealt with has initiated your refund and I will be sure to raise your feedback with the team. Many Thanks Kelly
Product reviews

0
Share
AH
a hall
3 months ago
Date of purchase: 30/05/2024
What a hall said about The White Company:
Stuff arrived hastily AND smelt great
Product reviews

0
Share
Trusted Customer
3 months ago
Date of purchase: 29/05/2024
Easy website. Prompt felivery, items were high quality and well presentef
Product reviews

0
Share
KR
Kate Ross
3 months ago
Date of purchase: 01/06/2024
What Kate Ross said about The White Company:
Brilliant company with beautiful products, this is the second time buying the Winter Candle and tea lights, smells awesome and the whole candle burns away. Will buy again and definitely recommend.
Product reviews

0
Share
KL
Kathryn Lewis
3 months ago
Date of purchase: 30/05/2024
What Kathryn Lewis said about The White Company:
Easy ordering and payment fast delivery
Product reviews

0
Share
Trusted Customer
3 months ago
Date of purchase: 31/05/2024
Beautiful, quality items. Would certainly buy again
Product reviews

0
Share
Trusted Customer
3 months ago
Date of purchase: 30/05/2024
One of the loveliest baby books that goes up to 1 yr old. The price and service was great
Product reviews

0
Share
About The White Company
The White Company been making impeccably stylish, beautifully designed products, principally in white, for over 25 years. Think style not fashion, quality not quantity and an attention to detail that extends through everything we do – from the hand-stitching on a luxurious high thread-count pillowcase to our second-to-none customer service. Precious moments of uncomplicated happiness are our constant inspiration and it is with those in mind that we design and create collections that make the most of life’s simple pleasures
Read all
1 Derry Street, Kensington, London, Greater London, W8 5HY, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About The White Company
The White Company been making impeccably stylish, beautifully designed products, principally in white, for over 25 years. Think style not fashion, quality not quantity and an attention to detail that extends through everything we do – from the hand-stitching on a luxurious high thread-count pillowcase to our second-to-none customer service. Precious moments of uncomplicated happiness are our constant inspiration and it is with those in mind that we design and create collections that make the most of life’s simple pleasures