Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

The White Company Reviews

https://www.thewhitecompany.com/uk
Rated
Excellent

The White Company been making impeccably stylish and beautifully designed products, for over 25 years.

Service
4.4
/5
Product
4.5
/5

5

4

3

2

1

4,649

480

287

129

540

6,085

ratings over the past year

The White Company is no longer an active Feefo customer
Displaying all 208,502 reviews
Trusted Customer
3 months ago
Date of purchase: 29/05/2024
Th Classic robe; as gorgeously long, plush and cosy as always. A perfect buy, thank you.
0
Share
Trusted Customer
3 months ago
Date of purchase: 24/05/2024
On time, well packaged.
Product reviews

0
Share
Trusted Customer
3 months ago
Date of purchase: 21/05/2024
Received the hand soap that has the writing rubbed off and it looked like it was fake. Not great at all. Also forgot to send the delivery and I had to prompt White company via chat as in its whereabou
...
Read all
Merchant Logo
Customer Experience
The White Company
3 months ago
Hello Please accept my apologies that you received your order this way and that you were left feeling disappointed with the service. I will take a look at the chat notes and contact you directly. Thank you, Sue
Product reviews

0
Share
SH
Samantha Hill
3 months ago
Date of purchase: 29/05/2024
What Samantha Hill said about The White Company:
You can always be assured of the quality with any White Company item. I am disappointed however that delivery has now been outsourced. I never had an issue when Royal Mail was used but this time my p
...
Read all
Merchant Logo
Customer Experience
The White Company
3 months ago
Good morning I apologize for any disappointment caused by the delivery. I have checked and can see that customer service assisted and advised that they would report the issue to the couriers. We do not want our customers to feel this way, and I am sorry for any inconvenience caused. Thank you, Sue
Product reviews

0
Share
MR
MrsSW
Bournemouth
3 months ago
Date of purchase: 30/05/2024
What MrsSW said about The White Company:
Lovely glasses - which were given as a wedding gift - ordered on a Thursday they were delivered on the Friday with the standard 3-5 days postage!
Product reviews

0
Share
BB
Busy Bibi
Cumbria
3 months ago
Date of purchase: 30/05/2024
What Busy Bibi said about The White Company:
Both tops look great, looking forward to wearing them. But delivery bizzar as delivered to the wrong house down the road to an elderly neighbour with no obvious reason given..
Merchant Logo
Customer Experience
The White Company
3 months ago
Good Morning I am sorry that the parcel was delivered to an elderly neighbour. I have located who the couriers were, please be assured that I will feed this back to them. Thank you for letting us know. Many thanks, Sue
Product reviews

0
Share
CM
Catherine Middleton
3 months ago
Date of purchase: 29/05/2024
What Catherine Middleton said about The White Company:
Love my dress and it was delivered quickly! Great quality
Product reviews

0
Share
Trusted Customer
3 months ago
Date of purchase: 27/05/2024
Service and delivery great
Product reviews

0
Share
Trusted Customer
3 months ago
Date of purchase: 29/05/2024
Great service, perfect product And pleased with the White company
Product reviews

0
Share
SH
Steve Hostettler
3 months ago
Date of purchase: 23/05/2024
What Steve Hostettler said about The White Company:
Der Inhalt ist super aber die meisten Verpackungen (Seifenspender, etc.) sahen aus wie bereits 10 mal gebraucht. Alles war zerkratzt und so was im Badezimmer oder Gästebad aufzustellen ist eine schle
...
Read all
Merchant Logo
Customer Experience
The White Company
3 months ago
Guten Tag Es tut mir leid, von Ihrer Bestellung und der Art und Weise, wie sie Ihnen zugestellt wurde, zu erfahren. Ich werde auf Ihr Konto zugreifen, um einen Blick auf die Bestellung zu werfen. Ich werde mich auch direkt an Sie wenden. Vielen Dank, Sue
Product reviews

0
Share
Not received a review invite?
About The White Company
The White Company been making impeccably stylish, beautifully designed products, principally in white, for over 25 years. Think style not fashion, quality not quantity and an attention to detail that extends through everything we do – from the hand-stitching on a luxurious high thread-count pillowcase to our second-to-none customer service. Precious moments of uncomplicated happiness are our constant inspiration and it is with those in mind that we design and create collections that make the most of life’s simple pleasures
Read all
020 7361 6800
1 Derry Street, Kensington, London, Greater London, W8 5HY, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About The White Company
The White Company been making impeccably stylish, beautifully designed products, principally in white, for over 25 years. Think style not fashion, quality not quantity and an attention to detail that extends through everything we do – from the hand-stitching on a luxurious high thread-count pillowcase to our second-to-none customer service. Precious moments of uncomplicated happiness are our constant inspiration and it is with those in mind that we design and create collections that make the most of life’s simple pleasures