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The White Company Reviews

Rated
Excellent

The White Company been making impeccably stylish and beautifully designed products, for over 25 years.

Service
4.4
/5
Product
4.5
/5

5

4

3

2

1

4,656

481

287

130

540

6,094

ratings over the past year

The White Company is no longer an active Feefo customer
Displaying all 208,502 reviews
Trusted Customer
3 months ago
Date of purchase: 07/06/2024
Looked lovely on but sadly decided to return as the toe thong would have been uncomfortable for me. Return handled in store for refund, quick and efficient
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Trusted Customer
3 months ago
Date of purchase: 09/06/2024
Could a receipt be given for online orders as it is difficult getting a refund without it. Also the quality of the jacket I ordered was very poor to be so expensive
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Sue Harrison
The White Company
3 months ago
Good Afternoon. Thank you for your review. I will take a look into the refund query and will contact you directly. Many thanks, Sue
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JA
Jack Anderson
3 months ago
Date of purchase: 07/06/2024
What Jack Anderson said about The White Company:
Promise although possibly excessive packaging.
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Trusted Customer
3 months ago
Date of purchase: 04/06/2024
Great customer experience. Well organized - fast shipment to EU
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Gloria LITTLEFORD
3 months ago
Date of purchase: 07/06/2024
What Gloria LITTLEFORD said about The White Company:
Easy to order online and delivery was quick. The table napkins are lovely and good quality.
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Trusted Customer
3 months ago
Date of purchase: 06/06/2024
All good apart from not delivering next door if we we’re out as requested as per note on front door.
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Trusted Customer
3 months ago
Date of purchase: 07/06/2024
Love this company, very fast & efficient service well packaged thoroughly recommend
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Trusted Customer
3 months ago
Date of purchase: 07/06/2024
I am always happy with the White Company, I really go overboard when I'm shopping on their website, they have so many lovely things. Customers Service is excellent they are always very helpful.
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Trusted Customer
3 months ago
Date of purchase: 02/06/2024
Website clear and delivery fine. Quality of both items very poor in reality so back to bricks and mortar shopping, here so I can check quality, not online.
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Kelly Pope
The White Company
3 months ago
Hello, Thank you for you review. We take great pride in sourcing the best materials and manufacturers for our customers, so this is very disappointing to see. We do value all feedback and I will be raising this back to the product team. Kelly
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Trusted Customer
3 months ago
Date of purchase: 07/06/2024
Always first class. Such a lovely shopping experience
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About The White Company
The White Company been making impeccably stylish, beautifully designed products, principally in white, for over 25 years. Think style not fashion, quality not quantity and an attention to detail that extends through everything we do – from the hand-stitching on a luxurious high thread-count pillowcase to our second-to-none customer service. Precious moments of uncomplicated happiness are our constant inspiration and it is with those in mind that we design and create collections that make the most of life’s simple pleasures
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1 Derry Street, Kensington, London, Greater London, W8 5HY, United Kingdom
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About The White Company
The White Company been making impeccably stylish, beautifully designed products, principally in white, for over 25 years. Think style not fashion, quality not quantity and an attention to detail that extends through everything we do – from the hand-stitching on a luxurious high thread-count pillowcase to our second-to-none customer service. Precious moments of uncomplicated happiness are our constant inspiration and it is with those in mind that we design and create collections that make the most of life’s simple pleasures