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The White Company- UK Stores Reviews

Rated
Exceptional
Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

10,344

655

286

116

223

11,624

ratings over the past year

The White Company- UK Stores is no longer an active Feefo customer
Displaying all 223,899 reviews
Trusted Customer
10 years ago
Date of purchase: 21/03/2014
The service was polite, efficient and friendly. The lady reminded me to use my discount card which I had forgotten about. I bought a long waffle cardigan which was expensive but the discount helped.
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Trusted Customer
10 years ago
Date of purchase: 21/03/2014
helpful staff
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Trusted Customer
10 years ago
Date of purchase: 21/03/2014
Very willing staff
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Trusted Customer
10 years ago
Date of purchase: 21/03/2014
Very helpful staff member. Very knowledgable. I asked about a specific item. A throw that wasn't on the shop floor. She thought some had come in that morning and went to check. This resulted in anothe
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Trusted Customer
10 years ago
Date of purchase: 21/03/2014
Staff very helpful and polite
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Trusted Customer
10 years ago
Date of purchase: 21/03/2014
A very pleasant experience in the store. Light and spacious with very roomy changing rooms. I'm not keen on the constant background music in all shops these days but it was not too invasive in this st
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Trusted Customer
10 years ago
Date of purchase: 21/03/2014
The assistant manager who served me was very stand off ish. I asked her for a certain size of shoe and she abruptly said we haven't got it but didn't seem very bothered apparently. Not what you'd expe
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The White Company- UK Stores
The White Company- UK Stores
10 years ago
I hope this email finds you well, I am genuinely sorry to hear of the service you recieved instore on Saturday and can assure you this is not the level of service I would expect from my team, I will investigate this incident and follow up with relevant actions. If you would like to discuss the incident with me further please don't hesitate to call me instore at any time. Jane Phipps Stratford on Avon Store Manager 01789 625555
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Trusted Customer
10 years ago
Date of purchase: 21/03/2014
Good service.
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Trusted Customer
10 years ago
Date of purchase: 21/03/2014
Excellent
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About The White Company- UK Stores
Luxury bed linen, bedding and quality home accessories
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1 Derry Street, Kensington, London, Greater London, W8 5HY, United Kingdom
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About The White Company- UK Stores
Luxury bed linen, bedding and quality home accessories