The service is exceptional. I ordered blankets recently and they were delivered to N.Ireland within 2 days well done. The people are also very informative and friendly.
Product reviews
I have ordered a few products. The quality of goods is also exceptional.
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Trusted Customer
11 years ago
Date of purchase: 19/11/2012
Thanks for a very speedy delivery.
Product reviews
he shawls look fine.
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Trusted Customer
11 years ago
Date of purchase: 14/11/2012
communication and delivery excellent. Thank you
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Trusted Customer
11 years ago
Date of purchase: 19/11/2012
This iwas my first order from the Wool Company. I was impressed by their service and the product that I bought. Delighted!
Product reviews
Great value for a quality throw.
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Trusted Customer
11 years ago
Date of purchase: 13/11/2012
as before
Product reviews
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Trusted Customer
11 years ago
Date of purchase: 13/11/2012
Very helpful esp when parcel went astray (my fault)
Product reviews
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Trusted Customer
11 years ago
Date of purchase: 19/11/2012
quick service.
Product reviews
Lovely soft blanket - can be used as shawl and then for pram/cot.
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Trusted Customer
11 years ago
Date of purchase: 19/11/2012
I have not received the product yet in spite of having ordered it on 19 November, 10 days ago
The Wool Company
The Wool Company
11 years ago
Thank you for taking the time to write a review on Feefo and I am extremely sorry that you had a problem with the delivery.
I am not sure if there was a problem with the address or access, but I see from the tracking that the consignment is showing as being collected on 29 November from Wimbledon Delivery Office.
We do always encourage customers to contact us in the first instance if there is a problem as we can often help with tracking down a consignment. It is of course really important to us that customers receive consignments when they expect them and I would love to hear from you directly if you have any concerns or suggestions as to how we can improve our service.
I hope you are happy with the throw - if not, please contact us directly.
Thank you again for your time - almost all reviews are helpful to us especially the poor ones!
Regards
Harry Mayman
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Trusted Customer
11 years ago
Date of purchase: 18/11/2012
The order arrived on time and was what I ordered
Product reviews
I hope that they will be excellent but they are a Xmas present so will only know come January!
We have always felt that the the use of natural fibres for bedding and clothing is better in every way than petrochemical products (See our 'Why Use Wool?' facts at the bottom of each web page) and it is our mission to share our belief with the rest of the world that cares to listen.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We have always felt that the the use of natural fibres for bedding and clothing is better in every way than petrochemical products (See our 'Why Use Wool?' facts at the bottom of each web page) and it is our mission to share our belief with the rest of the world that cares to listen.